Re: [WISPA] Missing Bridgewave
One installer was installing one side of the link and another the other. One side was put up and stands. The other was never put up. So, it's lost. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
Sounds like manufacturers need to solve this problem technically vs. procedurally.Apparently that's how it is for this or that reason, but it sounds a little too high maintenance for me. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 7/9/2010 12:52 PM, can...@believewireless.net wrote: One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
Welcome to the world of milimeter band. Its all due to critical construction standars and tolerances. Proxim Gigalink is also done in matched pairs -B- Sent from my Verizon Wireless BlackBerry -Original Message- From: Mike Hammett wispawirel...@ics-il.net Sender: wireless-boun...@wispa.org Date: Wed, 14 Jul 2010 06:45:06 To: WISPA General Listwireless@wispa.org Reply-To: WISPA General List wireless@wispa.org Subject: Re: [WISPA] Missing Bridgewave Sounds like manufacturers need to solve this problem technically vs. procedurally.Apparently that's how it is for this or that reason, but it sounds a little too high maintenance for me. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 7/9/2010 12:52 PM, can...@believewireless.net wrote: One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
Sounds like they need to develop better standards. ;-) So the millimeter band equipment is like a super model? - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 7/14/2010 7:25 AM, lakel...@gbcx.net wrote: Welcome to the world of milimeter band. Its all due to critical construction standars and tolerances. Proxim Gigalink is also done in matched pairs -B- Sent from my Verizon Wireless BlackBerry -Original Message- From: Mike Hammettwispawirel...@ics-il.net Sender: wireless-boun...@wispa.org Date: Wed, 14 Jul 2010 06:45:06 To: WISPA General Listwireless@wispa.org Reply-To: WISPA General Listwireless@wispa.org Subject: Re: [WISPA] Missing Bridgewave Sounds like manufacturers need to solve this problem technically vs. procedurally.Apparently that's how it is for this or that reason, but it sounds a little too high maintenance for me. - Mike Hammett Intelligent Computing Solutions http://www.ics-il.com On 7/9/2010 12:52 PM, can...@believewireless.net wrote: One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
Tom, From the research I have done on 60 GHz, I would say your assessment is correct. Companies have reasons when they set policies like this. It could be one of those Been There, Done That observations by the management and technical staff, that wants to avoid a trainwreck. However, it might not be a bad move for Bridgewave to replace the link and take the remaining radio in on trade at equal price. They could always test it and send it back out as a refurbed unit with a matched pair. Rick -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Tuesday, July 13, 2010 10:35 PM To: WISPA General List Subject: Re: [WISPA] Missing Bridgewave Allthough, I generally dislike policies that only sell radios in pairs, their is a flip side. 60Ghz radios are tougher to make work togeather than other freqs. Its very important that the power levels of each radio side are closely matched. 60Ghz radios are usually tested and certified in pairs at the factory, in order to be able to guarantee the proper operation of a pair. A number of times, when we used 60Ghz radios (a brand other than brodgewave) and tried to mismatch radios from different pairs, often the links would not work properly. It may be necessary to send the single radio to bridgewave to be matched with a new second side radio, and tuned and certified as a new pair. There could be a significant cost to that. I do not want to speak for BRidgewave, I'm just saying It can be more complicated than just having Bridgewave sell and send a single radio out as a replacement, when dealing with 60Ghz. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: John Scrivner j...@scrivner.com To: WISPA General List wireless@wispa.org Cc: supp...@bridgewave.com Sent: Tuesday, July 13, 2010 10:23 PM Subject: Re: [WISPA] Missing Bridgewave Attention Bridgewave Support, You are being copied live on a WISPA email list server. According to the guy noted below you guys make it a policy to only sell radios in pairs instead of one radio even in a hardship situation like this. That really sounds like you are bullying the customer to me. So here is the deal. You have a few hundred operators copied on this list. Is this your policy? Are you going to help this operator or not? Remember that the future ability for you to sell to operators representing a couple of million customers are probably represented here on this list and will read your reply. Let me be clear in stating that I pledge to NEVER buy from your company, EVER ,if you are not going to help this guy and sell him the one radio he needs to fix this terrible situation. Sincerely, John Scrivner President Mt. Vernon. Net, Inc. -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of can...@believewireless.net Sent: Friday, July 09, 2010 1:53 PM To: wireless@wispa.org Subject: [WISPA] Missing Bridgewave One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ --- - WISPA Wants You! Join today! http://signup.wispa.org/ --- - WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ --- - WISPA Wants You! Join today! http://signup.wispa.org/ --- - WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
While we are not a large customer of BridgeWave, we have purchased and deployed a handful of AR80X-AES radios. BridgeWave has always been extremely responsive to any technical issues we experienced as well as an overall great company to work with in all aspects. We will continue to purchase and deploy BridgeWave equipment. I encourage all WISPA members to strongly consider BridgeWave products if they require a GigE line speed radio. Regarding this particular issue with an installer losing a radio; there is too little information provided to take much of any credible stance on it. Best, Brad Belton BelWave Communications -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Tuesday, July 13, 2010 9:35 PM To: WISPA General List Subject: Re: [WISPA] Missing Bridgewave Allthough, I generally dislike policies that only sell radios in pairs, their is a flip side. 60Ghz radios are tougher to make work togeather than other freqs. Its very important that the power levels of each radio side are closely matched. 60Ghz radios are usually tested and certified in pairs at the factory, in order to be able to guarantee the proper operation of a pair. A number of times, when we used 60Ghz radios (a brand other than brodgewave) and tried to mismatch radios from different pairs, often the links would not work properly. It may be necessary to send the single radio to bridgewave to be matched with a new second side radio, and tuned and certified as a new pair. There could be a significant cost to that. I do not want to speak for BRidgewave, I'm just saying It can be more complicated than just having Bridgewave sell and send a single radio out as a replacement, when dealing with 60Ghz. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: John Scrivner j...@scrivner.com To: WISPA General List wireless@wispa.org Cc: supp...@bridgewave.com Sent: Tuesday, July 13, 2010 10:23 PM Subject: Re: [WISPA] Missing Bridgewave Attention Bridgewave Support, You are being copied live on a WISPA email list server. According to the guy noted below you guys make it a policy to only sell radios in pairs instead of one radio even in a hardship situation like this. That really sounds like you are bullying the customer to me. So here is the deal. You have a few hundred operators copied on this list. Is this your policy? Are you going to help this operator or not? Remember that the future ability for you to sell to operators representing a couple of million customers are probably represented here on this list and will read your reply. Let me be clear in stating that I pledge to NEVER buy from your company, EVER ,if you are not going to help this guy and sell him the one radio he needs to fix this terrible situation. Sincerely, John Scrivner President Mt. Vernon. Net, Inc. -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of can...@believewireless.net Sent: Friday, July 09, 2010 1:53 PM To: wireless@wispa.org Subject: [WISPA] Missing Bridgewave One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
You can't purchase just one side of a Bridgewave 60 or 80 GHz link. The links are calibrated to talk in pairs. The RSL, TX Power and link calibration methods are all specific for each preset link. Even when one radio is known bad (I.e. dead) and there is an advanced replacement plan in place a complete replacement link is shipped from Bridgewave at their expense and both sides have to be swapped out. Surely if they could ship just one radio it would be more economical and easier for both parties but it can't be done. This is required to maintain the standards at 60 GHz. If the installer lost the radio either take it out of his pocket, file an insurance claim, or eat the loss and move on. Its not Bridewaves fault that the radio was lost. I had a contracted tower crew drop a standoff arm with a new Ceragon radio and antenna on it. $650 for a new flex waveguide jumper. They can either pay for it or file an insurance claim. Sh%t happens. I just wonder how you lose half of a GE60. -B- Sent from my Verizon Wireless BlackBerry -Original Message- From: John Scrivner j...@scrivner.com Sender: wireless-boun...@wispa.org Date: Tue, 13 Jul 2010 21:23:14 To: WISPA General Listwireless@wispa.org Reply-To: WISPA General List wireless@wispa.org Cc: supp...@bridgewave.com Subject: Re: [WISPA] Missing Bridgewave Attention Bridgewave Support, You are being copied live on a WISPA email list server. According to the guy noted below you guys make it a policy to only sell radios in pairs instead of one radio even in a hardship situation like this. That really sounds like you are bullying the customer to me. So here is the deal. You have a few hundred operators copied on this list. Is this your policy? Are you going to help this operator or not? Remember that the future ability for you to sell to operators representing a couple of million customers are probably represented here on this list and will read your reply. Let me be clear in stating that I pledge to NEVER buy from your company, EVER ,if you are not going to help this guy and sell him the one radio he needs to fix this terrible situation. Sincerely, John Scrivner President Mt. Vernon. Net, Inc. -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of can...@believewireless.net Sent: Friday, July 09, 2010 1:53 PM To: wireless@wispa.org Subject: [WISPA] Missing Bridgewave One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
If it was legitimately an accident, they happen and probably look for an insurance claim, or just eat the cost. See if any vendors/other ISPs would sell an end in case of a lightning strike or something. It doesn't make sense that they would only sell them in pairs. If the employee was jacking around, then ABSOLUTELY fire him. Eric -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of can...@believewireless.net Sent: Friday, July 09, 2010 1:53 PM To: wireless@wispa.org Subject: [WISPA] Missing Bridgewave One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Missing Bridgewave
What exactly happened? Did he go to install it and suddenly couldn't find it or was there a traffic accident where it was crushed? Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 “Success is not final, failure is not fatal: it is the courage to continue that counts.” --- Winston Churchill On Fri, Jul 9, 2010 at 1:58 PM, Eric Rogers ecrog...@precisionds.com wrote: If it was legitimately an accident, they happen and probably look for an insurance claim, or just eat the cost. See if any vendors/other ISPs would sell an end in case of a lightning strike or something. It doesn't make sense that they would only sell them in pairs. If the employee was jacking around, then ABSOLUTELY fire him. Eric -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of can...@believewireless.net Sent: Friday, July 09, 2010 1:53 PM To: wireless@wispa.org Subject: [WISPA] Missing Bridgewave One of our installers lost one end of a Bridgewave GE60. According to our reseller we need to purchase a complete new link. What would you guys do in this case? Press charges against the installer and file with insurance? Just fire the employee? Anyone else had someone this stupid do something similar? WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
