While we are not a large customer of BridgeWave, we have purchased and deployed a handful of AR80X-AES radios. BridgeWave has always been extremely responsive to any technical issues we experienced as well as an overall great company to work with in all aspects. We will continue to purchase and deploy BridgeWave equipment.
I encourage all WISPA members to strongly consider BridgeWave products if they require a GigE line speed radio. Regarding this particular issue with an installer losing a radio; there is too little information provided to take much of any credible stance on it. Best, Brad Belton BelWave Communications -----Original Message----- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Tom DeReggi Sent: Tuesday, July 13, 2010 9:35 PM To: WISPA General List Subject: Re: [WISPA] "Missing" Bridgewave Allthough, I generally dislike policies that only sell radios in pairs, their is a flip side. 60Ghz radios are tougher to make work togeather than other freqs. Its very important that the power levels of each radio side are closely matched. 60Ghz radios are usually tested and certified in pairs at the factory, in order to be able to guarantee the proper operation of a pair. A number of times, when we used 60Ghz radios (a brand other than brodgewave) and tried to mismatch radios from different pairs, often the links would not work properly. It may be necessary to send the single radio to bridgewave to be matched with a new second side radio, and tuned and certified as a new pair. There could be a significant cost to that. I do not want to speak for BRidgewave, I'm just saying.... It can be more complicated than just having Bridgewave sell and send a single radio out as a replacement, when dealing with 60Ghz. Tom DeReggi RapidDSL & Wireless, Inc IntAirNet- Fixed Wireless Broadband ----- Original Message ----- From: "John Scrivner" <j...@scrivner.com> To: "WISPA General List" <wireless@wispa.org> Cc: <supp...@bridgewave.com> Sent: Tuesday, July 13, 2010 10:23 PM Subject: Re: [WISPA] "Missing" Bridgewave Attention Bridgewave Support, You are being copied live on a WISPA email list server. According to the guy noted below you guys make it a policy to only sell radios in pairs instead of one radio even in a hardship situation like this. That really sounds like you are bullying the customer to me. So here is the deal. You have a few hundred operators copied on this list. Is this your policy? Are you going to help this operator or not? Remember that the future ability for you to sell to operators representing a couple of million customers are probably represented here on this list and will read your reply. Let me be clear in stating that I pledge to NEVER buy from your company, EVER ,if you are not going to help this guy and sell him the one radio he needs to fix this terrible situation. Sincerely, John Scrivner President Mt. Vernon. Net, Inc. >> -----Original Message----- >> From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On >> Behalf Of can...@believewireless.net >> Sent: Friday, July 09, 2010 1:53 PM >> To: wireless@wispa.org >> Subject: [WISPA] "Missing" Bridgewave >> >> One of our installers lost one end of a Bridgewave GE60. According to >> our >> reseller we need to purchase a complete new link. >> >> What would you guys do in this case? Press charges against the >> installer >> and file with insurance? Just fire the employee? Anyone else had >> someone >> this stupid do something similar? >> >> >> ------------------------------------------------------------------------ >> -------- >> WISPA Wants You! Join today! >> http://signup.wispa.org/ >> ------------------------------------------------------------------------ >> -------- >> ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ ---------------------------------------------------------------------------- ---- WISPA Wants You! Join today! http://signup.wispa.org/ ---------------------------------------------------------------------------- ---- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ -------------------------------------------------------------------------------- WISPA Wants You! Join today! http://signup.wispa.org/ -------------------------------------------------------------------------------- WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
