Re: [WISPA] Trango APEX firmware question
Hi all, Just to update you, Trango contacted me in the meantime and suggested doing a full 'reset' on each side and then re-entering in all my config, excluding the 'remark,' but including the license key and everything else (freqs, IPs, etc). Doing this did work, and the link is re-established. However, I still cannot reach my units over their assigned IBM (In-Band Management) IP when I am attempting to contact them outside of their assigned Vlan. The reason for this is I cannot (or do not see how) to specify an IBM IP Gateway, although this version of the firmware supposedly adds IBM gateway fixed -- do any of you have similar issues? Thank you. -Steven Steven McGehee wrote: I have a similar issue with an 11Ghz Apex that for some reason, is stuck in debug mode in the command line (and the command to leave that and go back to normal view/config mode isn't working). It's still running the v1p1p1 firmware. Thank you all for your responses by the way -- I did, earlier today, go to each side of the first Apex link I wanted to upgrade which operates in 11Ghz. I plugged my laptop into each Management port on the unit and performed the upgrade per the Manual_TLink_APEX18_Rev1p0.pdf. Everything went well, but after the reboot, the link was down. Fortunately, this is just a secondary link and no customers were on it. I went to the other side of it, and did the exact same procedure there. The link was still down, although the upgrade procedure went by the book. I power cycled both sides, no luck. Any thoughts? All settings were saved just before the reboot (after the firmware updates, the final step is to reboot and I saved the config just before that). I'm going to look more into it tomorrow and report back, but I would appreciate any thoughts in the meantime if you folks have similar experiences. Thanks! -Steven Tom DeReggi wrote: I always find it interesting how different people have different experiences with the same gear. I'm wondering if it depends on what firmware each was using.at the time? Our APEX gear is 18Ghz, and we have not had the same experiences shared by the others. The experience we had was that the management interface became unaccessible after a period of like a month, but data always passed flawlessly. Since we upgraded to the latest firmware, this no longer occurs. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: David E. Smith d...@mvn.net To: WISPA General List wireless@wispa.org Sent: Thursday, January 14, 2010 11:06 AM Subject: Re: [WISPA] Trango APEX firmware question On Thu, Jan 14, 2010 at 08:50, Brad Belton b...@belwave.com wrote: The reason the Apex18 was upgraded was because it would just stop passing data even though the rssi, BER, MSE and link lock status all showed good. So far we haven't seen the issue again, but this problem only surfaced every month or two. Jury is still out if the firmware resolved the issue. I had basically that same problem, except the radios would stop passing traffic every two or three days. Applied that firmware late last summer (August, maybe? September? I've slept since then). Not a single glitch since, so I'm willing to say the firmware resolved it. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Trango APEX firmware question
I agree that Trango needs a change log. I thought they had one, but can't seem to find it right now. We recently upgraded an Apex18 and an Apex11 with v122 firmware. The reason the Apex18 was upgraded was because it would just stop passing data even though the rssi, BER, MSE and link lock status all showed good. So far we haven't seen the issue again, but this problem only surfaced every month or two. Jury is still out if the firmware resolved the issue. The reason the Apex11 was upgraded was because one side would flap MSE readings from -35 to -17 causing ACM to shift modulation from 256QAM to QPSK and even lose link lock status at times. The duration of the issue the couple times we've seen it was relatively short...several minutes...before clearing up all on its own. Trango support seems to think there could be some sort of noise being injected into the radio from the Ethernet port, but wanted us to upgrade firmware first before continuing troubleshooting. Since the upgrade we haven't seen the issue, but again the jury is still out as not enough time has passed since the upgrade. Other than that the rest of our Trango licensed links have been pretty flawless. Best, Brad -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of Steven McGehee Sent: Thursday, January 14, 2010 8:10 AM To: WISPA General List Subject: [WISPA] Trango APEX firmware question Hi all, Wasn't sure if any of you used Trango APEX 11/18Ghz products. We have a link in production that is using an older firmware that I plan to upgrade to the latest, v1p2r2. I'm unable to find any documentation regarding what this firmware actually fixes or what known issues it has. Does anyone have the details or have this firmware in production? Thank you. WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Trango APEX firmware question
On Thu, Jan 14, 2010 at 08:50, Brad Belton b...@belwave.com wrote: The reason the Apex18 was upgraded was because it would just stop passing data even though the rssi, BER, MSE and link lock status all showed good. So far we haven't seen the issue again, but this problem only surfaced every month or two. Jury is still out if the firmware resolved the issue. I had basically that same problem, except the radios would stop passing traffic every two or three days. Applied that firmware late last summer (August, maybe? September? I've slept since then). Not a single glitch since, so I'm willing to say the firmware resolved it. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Trango APEX firmware question
Hello David, Good to hear about your v122 firmware results. Trango couldn't give me any details if the firmware would definitely fix the issue or not. The problem only surfaced every so often, so it was difficult to troubleshoot. Have you run into any copper Ethernet cable length issues that prevent the Apex radios from functioning correctly? We had an installation that required a 250' - 260' cable run and had an issue that would cause the radio to shut down. Sometimes it would be within 15 minutes other times it might be 2 hours before it shut down. Sometimes the radio wouldn't even complete its boot up process. We replaced everything, power supply, cables, DC injector and radio all with the same results. Only after installing another NEMA enclosure in the building roof penthouse for another UPS and the Apex power supply to shorten the cable length were we able to resolve the problem. The odd thing is we have other Apex radios with similar or even longer cable runs that haven't had any trouble. Just curious if anyone else had seen this issue. Best, Brad -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of David E. Smith Sent: Thursday, January 14, 2010 10:07 AM To: WISPA General List Subject: Re: [WISPA] Trango APEX firmware question On Thu, Jan 14, 2010 at 08:50, Brad Belton b...@belwave.com wrote: The reason the Apex18 was upgraded was because it would just stop passing data even though the rssi, BER, MSE and link lock status all showed good. So far we haven't seen the issue again, but this problem only surfaced every month or two. Jury is still out if the firmware resolved the issue. I had basically that same problem, except the radios would stop passing traffic every two or three days. Applied that firmware late last summer (August, maybe? September? I've slept since then). Not a single glitch since, so I'm willing to say the firmware resolved it. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Trango APEX firmware question
I always find it interesting how different people have different experiences with the same gear. I'm wondering if it depends on what firmware each was using.at the time? Our APEX gear is 18Ghz, and we have not had the same experiences shared by the others. The experience we had was that the management interface became unaccessible after a period of like a month, but data always passed flawlessly. Since we upgraded to the latest firmware, this no longer occurs. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: David E. Smith d...@mvn.net To: WISPA General List wireless@wispa.org Sent: Thursday, January 14, 2010 11:06 AM Subject: Re: [WISPA] Trango APEX firmware question On Thu, Jan 14, 2010 at 08:50, Brad Belton b...@belwave.com wrote: The reason the Apex18 was upgraded was because it would just stop passing data even though the rssi, BER, MSE and link lock status all showed good. So far we haven't seen the issue again, but this problem only surfaced every month or two. Jury is still out if the firmware resolved the issue. I had basically that same problem, except the radios would stop passing traffic every two or three days. Applied that firmware late last summer (August, maybe? September? I've slept since then). Not a single glitch since, so I'm willing to say the firmware resolved it. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Trango APEX firmware question
I have a similar issue with an 11Ghz Apex that for some reason, is stuck in debug mode in the command line (and the command to leave that and go back to normal view/config mode isn't working). It's still running the v1p1p1 firmware. Thank you all for your responses by the way -- I did, earlier today, go to each side of the first Apex link I wanted to upgrade which operates in 11Ghz. I plugged my laptop into each Management port on the unit and performed the upgrade per the Manual_TLink_APEX18_Rev1p0.pdf. Everything went well, but after the reboot, the link was down. Fortunately, this is just a secondary link and no customers were on it. I went to the other side of it, and did the exact same procedure there. The link was still down, although the upgrade procedure went by the book. I power cycled both sides, no luck. Any thoughts? All settings were saved just before the reboot (after the firmware updates, the final step is to reboot and I saved the config just before that). I'm going to look more into it tomorrow and report back, but I would appreciate any thoughts in the meantime if you folks have similar experiences. Thanks! -Steven Tom DeReggi wrote: I always find it interesting how different people have different experiences with the same gear. I'm wondering if it depends on what firmware each was using.at the time? Our APEX gear is 18Ghz, and we have not had the same experiences shared by the others. The experience we had was that the management interface became unaccessible after a period of like a month, but data always passed flawlessly. Since we upgraded to the latest firmware, this no longer occurs. Tom DeReggi RapidDSL Wireless, Inc IntAirNet- Fixed Wireless Broadband - Original Message - From: David E. Smith d...@mvn.net To: WISPA General List wireless@wispa.org Sent: Thursday, January 14, 2010 11:06 AM Subject: Re: [WISPA] Trango APEX firmware question On Thu, Jan 14, 2010 at 08:50, Brad Belton b...@belwave.com wrote: The reason the Apex18 was upgraded was because it would just stop passing data even though the rssi, BER, MSE and link lock status all showed good. So far we haven't seen the issue again, but this problem only surfaced every month or two. Jury is still out if the firmware resolved the issue. I had basically that same problem, except the radios would stop passing traffic every two or three days. Applied that firmware late last summer (August, maybe? September? I've slept since then). Not a single glitch since, so I'm willing to say the firmware resolved it. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
Re: [WISPA] Trango APEX firmware question
Hi Brad, I haven't had that particular problem, but I am sure that none of our (5) Apex installs have cable lengths of more than probably 200-225'. I did hear back from Trango today by the way, and here's what I was given as what v1p2r2 offers: Changes and Enhancements 1. Support for 14 Mhz channel width for Apex-18E. (speed 6) 2. RF IN/OUT counter fix 3. Ip format OID fix in SNMP 4. New state INPROGRESS added to SNMP ImageUpgradeStatus 5. IBM netmask and fiber port fix 6. IBM gateway fixed Thanks. Brad Belton wrote: Hello David, Good to hear about your v122 firmware results. Trango couldn't give me any details if the firmware would definitely fix the issue or not. The problem only surfaced every so often, so it was difficult to troubleshoot. Have you run into any copper Ethernet cable length issues that prevent the Apex radios from functioning correctly? We had an installation that required a 250' - 260' cable run and had an issue that would cause the radio to shut down. Sometimes it would be within 15 minutes other times it might be 2 hours before it shut down. Sometimes the radio wouldn't even complete its boot up process. We replaced everything, power supply, cables, DC injector and radio all with the same results. Only after installing another NEMA enclosure in the building roof penthouse for another UPS and the Apex power supply to shorten the cable length were we able to resolve the problem. The odd thing is we have other Apex radios with similar or even longer cable runs that haven't had any trouble. Just curious if anyone else had seen this issue. Best, Brad -Original Message- From: wireless-boun...@wispa.org [mailto:wireless-boun...@wispa.org] On Behalf Of David E. Smith Sent: Thursday, January 14, 2010 10:07 AM To: WISPA General List Subject: Re: [WISPA] Trango APEX firmware question On Thu, Jan 14, 2010 at 08:50, Brad Belton b...@belwave.com wrote: The reason the Apex18 was upgraded was because it would just stop passing data even though the rssi, BER, MSE and link lock status all showed good. So far we haven't seen the issue again, but this problem only surfaced every month or two. Jury is still out if the firmware resolved the issue. I had basically that same problem, except the radios would stop passing traffic every two or three days. Applied that firmware late last summer (August, maybe? September? I've slept since then). Not a single glitch since, so I'm willing to say the firmware resolved it. David Smith MVN.net WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/ WISPA Wants You! Join today! http://signup.wispa.org/ WISPA Wireless List: wireless@wispa.org Subscribe/Unsubscribe: http://lists.wispa.org/mailman/listinfo/wireless Archives: http://lists.wispa.org/pipermail/wireless/
