Re: Writing plugin for Zammad for ticket auto-assigning

2017-09-12 Thread Vishnu S
Hi Martin, We managed to get auto assigning working (not a clean code yet, we're working on it). I was testing email channel set up locally, but it fail to download emails to my local instance. Any reason you can think of that could cause it? The reason why we need to test email channel is that

Re: Writing plugin for Zammad for ticket auto-assigning

2017-09-12 Thread Vishnu S
Some logs: Completed 200 OK in 40ms (Views: 2.9ms | ActiveRecord: 9.3ms) I, [2017-09-12T14:39:11.331956 #7798] INFO -- : fetching imap (imap.gmail.com/mytestemai...@gmail.com port=993,ssl=true,folder=INBOX,keep_on_server=false) I, [2017-09-12T14:39:14.381450 #7798] INFO -- : verify mode, fetc

Re: Writing plugin for Zammad for ticket auto-assigning

2017-09-12 Thread Vishnu S
hey got the mail fetch working. Scheduler wasn't running :) my bad On Tuesday, 12 September 2017 14:51:40 UTC+5:30, Vishnu S wrote: > > Some logs: > > Completed 200 OK in 40ms (Views: 2.9ms | ActiveRecord: 9.3ms) > I, [2017-09-12T14:39:11.331956 #7798] INFO -- : fetching imap ( > imap.gmail.com/