Failed remote access to Zammad

2017-10-18 Thread Guilherme Corrêa
Hello guys, How do I configure access to Zammad from other hosts? I want to access it INTERNALLY at http://support.xyz.com.br for example or via an internal ip. The system will not have public access Listing this address in the zammad.conf file does not work. I can only access it from the local

Re: Failed remote access to Zammad

2017-10-18 Thread Martin Edenhofer
Hi Guilherme, with nginx you need to configure a ip or fqdn as server_name (without http prefix). So just replace it with the ip or fqdn which you use in your browser. -Martin Am Mittwoch, 18. Oktober 2017 16:55:19 UTC+2 schrieb Guilherme Corrêa: > > Hello guys, > > How do I configure access

Re: Failed remote access to Zammad

2017-10-18 Thread Guilherme Corrêa
Thanks for the reply Martin. I tried it that way too but it did not work. Both with FQDN and IP. Could you send me a screen with the correct configuration to compare with mine? Thank you. Em quarta-feira, 18 de outubro de 2017 13:04:33 UTC-2, Martin Edenhofer escreveu: > > Hi Guilherme, > > w

Re: Failed remote access to Zammad

2017-10-18 Thread Martin Edenhofer
Hi Guilherme, I access it via http://10.0.0.154 -Martin Am Mittwoch, 18. Oktober 2017 17:08:17 UTC+2 schrieb Guilherme Corrêa:

Re: Failed remote access to Zammad

2017-10-18 Thread Guilherme Corrêa
Hi Martin, Is this IP 10.0.0.154 that you use is your own internal IP or some valid internet IP? I configured a vague IP of my network in zammad.config and got no response from it. I also configured the IP of the server where the application is hosted, in case 172.19.51.75 and when I try to acc

Re: Failed remote access to Zammad

2017-10-18 Thread Guilherme Corrêa
Resolved by removing the lines: # replace 'localhost' with your fqdn if you want to use zammad from remote server_name localhost; Thanks for listening Em quarta-feira, 18 de outubro de 2017 12:55:19 UTC-2, Guilherme Corrêa escreveu: > > Hello guys, > > How do I configure access to Zammad f

Re: Failed remote access to Zammad

2017-10-18 Thread Guilherme Corrêa
Martin, The setup had worked earlier, now stopped again. Can you help me? Em quarta-feira, 18 de outubro de 2017 12:55:19 UTC-2, Guilherme Corrêa escreveu: > > Hello guys, > > How do I configure access to Zammad from other hosts? > I want to access it INTERNALLY at http://support.xyz.com.br fo