Resolved by removing the lines:

    # replace 'localhost' with your fqdn if you want to use zammad from 
remote
server_name localhost;

Thanks for listening

Em quarta-feira, 18 de outubro de 2017 12:55:19 UTC-2, Guilherme Corrêa 
escreveu:
>
> Hello guys,
>
> How do I configure access to Zammad from other hosts?
> I want to access it INTERNALLY at http://support.xyz.com.br for example 
> or via an internal ip.
> The system will not have public access
> Listing this address in the zammad.conf file does not work. I can only 
> access it from the local host.
>
> What can I be doing wrong?
>
> Ps: This address I'm trying to access does not have any DNS configuration.
>
> My zammad.config looks like this:
>
> https://user-images.githubusercontent.com/19538568/31722871-fe7c041a-b3fb-11e7-86d3-3878fe47d2b2.png
>
>
> <https://lh3.googleusercontent.com/-J7Oi52TGSv0/WedrO4aP5KI/AAAAAAAADsk/KSylvPp71msrLrl9iSjfpwCEPxcgDg74QCLcBGAs/s1600/31722871-fe7c041a-b3fb-11e7-86d3-3878fe47d2b2.png>
>
>

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