Create a new state as pending reminder

2017-08-09 Thread Al Ektro
Hi Francois, See here: https://github.com/zammad/zammad/issues/574#issuecomment-286464635 Martin has posted a solution on Zammad Rails console for that Best Babak -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com --- You received this message because

Create a new state as pending reminder

2017-07-28 Thread Fran├žois Hay
Hi, Can you give me commands with rails for create a new ticket state as 'pending reminder' ? With documentation, we only create a new ticket state as 'open' and we don't have the reminder. BR Fran├žois -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com