Re: [Zope-CMF] GenericSetup: Question on StackOverflow

2011-04-09 Thread Hanno Schlichting
On Sat, Apr 9, 2011 at 11:31 AM, Jens Vagelpohl  wrote:
> IMHO it's not a metter of how popular a given tool is. It's a matter of
> where the developers/supporters hang out and what channels they use for
> accepting questions, bug reports or support requests. For the CMF that
> means this list or the Launchpad sites for the various components.
>
> If there's someone who wants to volunteer monitoring and answering
> requests on a separate channel, like that website, that's fine. But
> until that time people should be warned that posting requests somewhere
> else may not yield any results.

Indeed. It just so happens that stackoverflow is the official support
channel for Plone users as linked by http://plone.org/support

For our casual users and integrators mailing lists aren't a good fit
and using Nabble to mask mailing lists as web forums was only a minor
improvement.

We continue to use mailing lists for core and add-on developers. And
of course it's up to the CMF developers to choose their official
support channels.

Just don't be alarmed if you see references to stackoverflow from time
to time - it's probably from people coming through Plone.

Hanno
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Re: [Zope-CMF] GenericSetup: Question on StackOverflow

2011-04-09 Thread Hanno Schlichting
On Sat, Apr 9, 2011 at 9:09 AM, Suresh V.  wrote:
> http://stackoverflow.com/questions/5603459/genericsetup-what-does-toolset-xml-accomplish-if-toolinit-still-has-to-be-called

As Jens pointed out, the CMF developers don't use stackoverflow as a
support channel. But your question has been answered by the Plone
folks anyways.

As a side note: It's general considered bad practice to ask the same
question on multiple channels. This applies to posting the same
question to multiple mailing lists ("cross posting") or to a bug
tracker and a general mailing list or as in this case to a mailing
list and a web forum. At least wait a couple days to see if you get a
response on one channel, before posting it on a different one.

Hanno
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Re: [Zope-CMF] GenericSetup: Question on StackOverflow

2011-04-09 Thread Jens Vagelpohl
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On 4/9/11 11:18 , Lennart Regebro wrote:
> On Sat, Apr 9, 2011 at 10:11, Jens Vagelpohl  wrote:
>> -BEGIN PGP SIGNED MESSAGE-
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>> On 4/9/11 09:09 , Suresh V. wrote:
>>> Please see:
>>>
>>> http://stackoverflow.com/questions/5603459/genericsetup-what-does-toolset-xml-accomplish-if-toolinit-still-has-to-be-called
>>>
>>> I could not create a "cmf" tag, so if you can please add that to the
>>> tags in the question.
>> Not sure what that site is or does, but the only forums regularly
>> visited and supported by the CMF developers are this mailing list and
>> Launchpad. If you would like to ask a question please use those.
> 
> But there are some Plone people lurking there, and plone is a good
> tag. But mailing lists will probably be faster than SO for any kind of
> tool that isn't wildly popular.

IMHO it's not a metter of how popular a given tool is. It's a matter of
where the developers/supporters hang out and what channels they use for
accepting questions, bug reports or support requests. For the CMF that
means this list or the Launchpad sites for the various components.

If there's someone who wants to volunteer monitoring and answering
requests on a separate channel, like that website, that's fine. But
until that time people should be warned that posting requests somewhere
else may not yield any results.

jens

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Re: [Zope-CMF] GenericSetup: Question on StackOverflow

2011-04-09 Thread Lennart Regebro
On Sat, Apr 9, 2011 at 10:11, Jens Vagelpohl  wrote:
> -BEGIN PGP SIGNED MESSAGE-
> Hash: SHA1
>
> On 4/9/11 09:09 , Suresh V. wrote:
>> Please see:
>>
>> http://stackoverflow.com/questions/5603459/genericsetup-what-does-toolset-xml-accomplish-if-toolinit-still-has-to-be-called
>>
>> I could not create a "cmf" tag, so if you can please add that to the
>> tags in the question.
>
> Not sure what that site is or does, but the only forums regularly
> visited and supported by the CMF developers are this mailing list and
> Launchpad. If you would like to ask a question please use those.

But there are some Plone people lurking there, and plone is a good
tag. But mailing lists will probably be faster than SO for any kind of
tool that isn't wildly popular.

//Lennart
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Re: [Zope-CMF] GenericSetup: Question on StackOverflow

2011-04-09 Thread Jens Vagelpohl
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On 4/9/11 09:09 , Suresh V. wrote:
> Please see:
> 
> http://stackoverflow.com/questions/5603459/genericsetup-what-does-toolset-xml-accomplish-if-toolinit-still-has-to-be-called
> 
> I could not create a "cmf" tag, so if you can please add that to the 
> tags in the question.

Not sure what that site is or does, but the only forums regularly
visited and supported by the CMF developers are this mailing list and
Launchpad. If you would like to ask a question please use those.

jens

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[Zope-CMF] GenericSetup: Question on StackOverflow

2011-04-09 Thread Suresh V.
Please see:

http://stackoverflow.com/questions/5603459/genericsetup-what-does-toolset-xml-accomplish-if-toolinit-still-has-to-be-called

I could not create a "cmf" tag, so if you can please add that to the 
tags in the question.

Thank you for your answer.

Suresh

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