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TODAY'S EXCHANGE TIP: Assigning a primary user account to a mailbox 

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"Assigning a primary user account to a mailbox"
By Adesh Rampat

When you have a key employee go on vacation or leave the company, you
may want to assign the authority to open that person's mailbox to
someone else. But there's a problem. You cannot just change the
authority, because the change won't take effect until the information
store rereads the cache, which can be a long time after you
physically make the change. So you have to change the time between
reads of the cache, and that requires a change to the Registry. Make
sure you back up the Registry, and, of course, make sure you have
approval from the CIO. Once you do, the following procedure will get
it done.

1. Execute Registry editor on the Exchange server
2. Go To
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem. 
3. Click on the Edit menu 
4. Select Add Value. Enter Mailbox Cache Age Limit for value name 
5. Enter REG_DWORD for the Data type. 
6. Enter 3 for Data then click OK. The "3" instructs the information
store to reread the directory cache every three minutes. If the
Exchange server has only one disk drive connected (meaning no type of
disk redundancy established) then this number should be adjusted to
possibly 15 minutes to avoid excessive drive reads which can reduce
disk performance. 
7. Exit from the Registry editor (save the changes of course) 
8. Stop and then restart the information store service. 
9. Now assign a new primary account to a mailbox: 
10. Double-click on the user's mailbox 
11. Click on primary Windows Account 
12. Click on Select an existing Windows Account 
13. Click OK, then select the username from the user listing. 

The new setting will now take effect within the time you specified. 
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Adesh Rampat has 10 years experience with network and IT
administration. He is a member of the Association of Internet
Professionals, the Institute for Network Professionals and the
International Webmasters Association. He has also lectured
extensively on a variety of topics.
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