I live right near Chicago, Illinois, in Wilmette. Actually, my experience with Ameritech's DSL service has gotten quite since it started. The first problem was that they sent the wrong equipment, but it was easy to replace. The original cd with EnterNet on it had gone somewhere unhappy (I still haven't found it) during the time it took to ship the new equipment. I called on at least six separate occassions to be shipped another cd with EnterNet on it, but all of those times they sent the cd with everything except EnterNet. Somebody finally told me where I could download it. Next, it took an incredibly long time to connect to hosts of websites. That wore off after about four months, though. Their serves haven't been down (at least not while I was trying to use their service) for a fairly long time, which is good!
The main problem that I have with Ameritech is their customer support. I have a Mac and the Linux box. The customer service representitives had next to knowledge about Macs, and weren't able to help me with any problems (except the one that told me where to download EnterNet from). One representitive said, "I haven't seen a Mac since grade school." Linux being slightly more obscure, I'm no confident in their software's ability to support Linux and their knowledge to be able to help me if anything goes wrong. -Joe Wasserman Mike Burger wrote: >I for got to add a :) to that. > >What kind of issues are you having with their DSL service, and in what >region? ------------------------------------------------------------------------------------------------------------ Kathy Bielt wrote: >Joe, >What part of the country do you live in? >I live in Houston, TX and the local users >group HAL-PC provides ISP service and >they use Linux servers so they are Linux >friendly. They are also modestly priced >and very reliable. > >Kathy Bieltz Mike Burger wrote: > Don't tell me "unfortunately"...I work for Ameritech...and have an order > for their DSL in place. Joe Wasserman wrote: > > I'm trying to get access to the internet on my computer running Red Hat > > Linux. Does anybody know of any good ISP's that support Linux? I'm > > (unfortunately) using Ameritech's DSL currently on this computer. > > Thanks for your help > > > > -Joe Wasserman _______________________________________________ Seawolf-list mailing list [EMAIL PROTECTED] https://listman.redhat.com/mailman/listinfo/seawolf-list
