-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 RSA-mobile utilizes cellphones, wireless devices, pagers etc, for 2-factor authentication that could be a viable solution depending on cost to implement and cost to manage. I would think it would cut down on calls regarding passwords if the user could do 2-factor authentication and change their own password or recover their password.
Art - -----Original Message----- From: Marc Cuypers [mailto:[EMAIL PROTECTED]] Sent: Wednesday, December 04, 2002 9:45 AM To: [EMAIL PROTECTED] Subject: Re: How to authentificate an user via telephon? > Hello colleauges, > > imaging the following situation: > > User calls the helpdesk to reset/alter some kind > of account-password (NT, RAS, PKI-PIN ...) and you > has to determin wheter the user is the correct > (owner of the account) user. What would you do > to authentificate the users identity? > > What are good methodes to do this? It should be > easy for the user but secure for the administration. > > > Robert > Helpdesk calls user back at a known telephone number (could be a mobile number). Marc -----BEGIN PGP SIGNATURE----- Version: PGP 8.0 (Build 294) Beta iQA/AwUBPe+Tg2A74hgoOiMoEQK5WQCbBxo2ERZ+hfmoJFk8z7IumSu9gxoAni85 pHAKhEU8UqmHnDA5uBYnvqGV =YnFN -----END PGP SIGNATURE-----
