Folks We have an outside vendor (StellarRAD) that wants to come into our network (via VPN) and use pcAnywhere to maintain his software on 5 production servers. Vendor wants to also use a product like Blue Ocean to remotely control our workstations to help users with software problems (ie software is complex)or for trouble shooting. Blue Ocean software allows bi-directional file transfers and chat between the vendor and work stations.
I approve all tickets for firewall changes. I told our firewall and network people that this ticket just does not *smell right* and I will conduct some research on the security issues. As always, the vendor/network/firewall people are putting the heat on to me to approve the ticket ASAP. In your opinion what are all the security issues? What should I recommend as a more secure way for 1) the vendor to access the StellarRAD production servers remotely and 2) help our users? ===== Tony Torri CISSP, CISA, CDP, CIA Senior IS Security & Risk Manager 360.906.7893 (Work) Northern Telecom LLP __________________________________________________ Do you Yahoo!? Yahoo! Tax Center - forms, calculators, tips, more http://taxes.yahoo.com/
