I think the problem is that the cancel command isn't in that profile. 
Try adding it, with uid=root.

--Glenn

Jatinder wrote:
> Hi 
>
> I have recently setup a role "support" which has the Printer Management 
> profile. User are able to carry out print management procedures via this role 
> but they are unable to  "cancel" print jobs using the cancel command. The 
> cancel command actually does work in the role but actally does not delete the 
> print job, this seems to work fine when u r superuser. any ideas anyone?
>
> Thanks
>  
>  
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