On 23 Nov 99, 3:36, kae422 wrote:
> where might be the best place to find help for
> a problem I am having with my email
> program.
>
> I have Outlook Express 5
> and for eons it has worked great.
> Today it keeps giving me an error message
> whenever it trys to send or open the send file.
>
> The error message says:
> Msimm
> This program has performed an illegal operation
> and will shit down.
>
> the details section of the error message goes on to say:
> MSIMN
> caused an exception C0000006H in module DIRECTDB.DLL
> at 0157: 5f5844e7
>
> ------does anyone know what I might do to fix this ??
Let's try this. Find your folders.dbx file in your hard drive. Use
your Start | Find function to locate this folders.dbx file. Actually,
I find several on my drive, but the one I would be interested is
located on my system:
c:\windows\application data\microsoft\outlook express
That folders.dbx ...
Disregard the folders.dbx in the Identities directory, for now.
First make sure Outlook Express is closed, then use Exploring to rename
your folders.dbx file to:
folders.old
Now run Outlook Express. Outlook Express should recreate a new
folders.dbx file for you and hopefully that will fix you problem.
If not, then delete your new folders.dbx and rename the folders.old to
folders.dbx and we'll go back to the drawing board. :-)
Alan (who will cc: this answer direct to you)
[EMAIL PROTECTED]
