Hi,

La 15.06.2020 13:41, David Leangen a scris:
>> I prefer the term "operator" to "user”.
> That’s fine. So I will collapse all those previous definitions into the 
> single “Operator”.
>
> When we say “User”, it will therefore mean:
>
>>> * Email User
>>>   - Just uses email without any notion of what server is providing the 
>>> service

+ 1 . I would also propose we call these (Operator, Email user,
Extension Developer, Developer) as "personas" in the docs
(https://en.wikipedia.org/wiki/Persona#In_marketing): Operator persona,
or Developer persona.

When we talk about the specific persona, we have in mind the list of
abilities he/she posses and what we expect him/her to be able to do.

> I think it’s better to have two different words rather than the same word + a 
> qualifier.
>
> On that note, if we can find different words for these, it would be nice:
>
>  * Extension Developer
>  * Core Developer

How about "Extension Developer" and "Developer" .

A note, some developers are also Apache contributors. 

>> +1, we need to build a common terminology, and document it somewhere
>> else that just in a mail thread.
> I will include it in the new documentation. I will add a section entitled 
> “James User Model”.

Please consider using the Persona terms for the above, as to not over
load the "user".

We can also link to what we mean by persona.

>> If the contract don't exist it can't be respected :-)
> As we say in English: “touché". (We have so many great words in English.)
:)
>> Also I would like to differentiate the terms "offering" (what do we
>> deliver as part of the James project, who do it targets, and how easy
>> should it be to use) from the term "support" which in my view implies
>> "how fast you solve my problems", and might be a more sensible topic.
> I think I understand what you mean, and it’s a good point.
>
> However, this is a separate topic, so I will move this to a separate thread. 
> :-)

+1 for separation and the word change.

"Support" implies quite a lot.

"Offering" sounds good to me.

>> I perfectly agree to write an ADR for the offering, and evaluate the
>> work required to get there.
> After I produce the new docs and get some feedback, I will write the ADR.
I think things are shaping up nicely and I like it.
>
> Cheers,
> =David
>
-- 
Eugen Stan
+40720 898 747 / netdava.com

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