Well, I finally turned on the DEBUG logging for SMTP.  Here's what I saw:

20/12/03 16:14:15 INFO  smtpserver: SMTP Service uses default thread group.
20/12/03 16:14:15 INFO  smtpserver: SMTP Service is running on: stick
20/12/03 16:14:15 INFO  smtpserver: SMTP Service handler hello name is:
stick
20/12/03 16:14:15 INFO  smtpserver: SMTP Service handler connection timeout
is: 360000
20/12/03 16:14:15 INFO  smtpserver: This SMTP server does not require
authentication.
20/12/03 16:14:15 INFO  smtpserver: Authorized addresses: [0.0.0.0/0.0.0.0]
20/12/03 16:14:15 INFO  smtpserver: No maximum message size is enforced for
this server.
20/12/03 16:14:15 INFO  smtpserver: The idle timeout will be reset every
20480 bytes.
20/12/03 16:14:15 DEBUG smtpserver: SMTP Service init...
20/12/03 16:14:15 DEBUG smtpserver: SMTP Service ...init end
20/12/03 16:14:15 INFO  smtpserver: SMTP Service started plain:25
20/12/03 16:14:15 DEBUG smtpserver: Using an unbounded pool for SMTP
handlers.
20/12/03 16:15:18 DEBUG smtpserver: Retrieving a
org.apache.james.smtpserver.SMTPHandler from the pool
20/12/03 16:15:18 DEBUG smtpserver: Getting SMTPHandler from pool.
20/12/03 16:15:18 INFO  smtpserver: Connection from localhost (127.0.0.1)
20/12/03 16:15:18 DEBUG smtpserver: Sent: 220 stick SMTP Server (JAMES SMTP
Server 2.2.0a15) ready Sat, 20 Dec 2003 16:15:18 -0500 (EST)
20/12/03 16:15:18 DEBUG smtpserver: Calling start()
20/12/03 16:15:18 DEBUG smtpserver: Watchdog default Worker #19 has time to
sleep 360000
20/12/03 16:15:18 DEBUG smtpserver: Command received: EHLO stick
20/12/03 16:15:18 DEBUG smtpserver: Sent: 250 stick Hello stick (localhost
[127.0.0.1])
20/12/03 16:15:18 DEBUG smtpserver: Calling reset() default Worker #19
20/12/03 16:15:18 DEBUG smtpserver: Command received: MAIL FROM:
<[EMAIL PROTECTED]>
20/12/03 16:15:18 DEBUG smtpserver: Sent: 250 Sender <[EMAIL PROTECTED]> OK
20/12/03 16:15:18 DEBUG smtpserver: Calling reset() default Worker #19
20/12/03 16:15:20 DEBUG smtpserver: Command received: QUIT
20/12/03 16:15:20 DEBUG smtpserver: Sent: 221 stick Service closing
transmission channel
20/12/03 16:15:20 DEBUG smtpserver: Calling stop() default Worker #19
20/12/03 16:15:20 DEBUG smtpserver: Closing socket.
20/12/03 16:15:20 DEBUG smtpserver: Calling disposeWatchdog() default Worker
#19
20/12/03 16:15:20 DEBUG smtpserver: Returning SMTPHandler to pool.
20/12/03 16:15:20 DEBUG smtpserver: Returning a
org.apache.james.smtpserver.SMTPHandler to the pool
20/12/03 16:15:20 DEBUG smtpserver: Watchdog default Worker #19 is exiting
run().

As far as I can tell, there are no Exceptions or WARN/ERROR log statements.
After the MAIL FROM, "reset" is called.  I don't know hy, or if that is a
bad thing.  All I know is, it failed that time, and a subsequent time.  The
third time (Outlook tries to send every 1 minute), however, I saw this:

20/12/03 16:18:14 DEBUG smtpserver: Command received: MAIL FROM:
<[EMAIL PROTECTED]>
20/12/03 16:18:14 DEBUG smtpserver: Sent: 250 Sender <[EMAIL PROTECTED]> OK
20/12/03 16:18:14 DEBUG smtpserver: Calling reset() default Worker #17
20/12/03 16:18:14 DEBUG smtpserver: Command received: RCPT TO:
<[EMAIL PROTECTED]>
20/12/03 16:18:14 DEBUG smtpserver: Sent: 250 Recipient <[EMAIL PROTECTED]> OK
20/12/03 16:18:14 DEBUG smtpserver: Calling reset() default Worker #17
20/12/03 16:18:14 DEBUG smtpserver: Command received: DATA
20/12/03 16:18:14 DEBUG smtpserver: Sent: 354 Ok Send data ending with
<CRLF>.<CRLF>
20/12/03 16:18:14 INFO  smtpserver: Successfully spooled mail
Mail1071955094062-224 from [EMAIL PROTECTED] for [EMAIL PROTECTED]
20/12/03 16:18:14 DEBUG smtpserver: Sent: 250 Message received
20/12/03 16:18:14 DEBUG smtpserver: Calling reset() default Worker #17
20/12/03 16:18:16 DEBUG smtpserver: Command received: QUIT
20/12/03 16:18:16 DEBUG smtpserver: Sent: 221 stick Service closing
transmission channel
20/12/03 16:18:16 DEBUG smtpserver: Calling stop() default Worker #17
20/12/03 16:18:16 DEBUG smtpserver: Closing socket.
20/12/03 16:18:16 DEBUG smtpserver: Calling disposeWatchdog() default Worker
#17
20/12/03 16:18:16 DEBUG smtpserver: Returning SMTPHandler to pool.
20/12/03 16:18:16 DEBUG smtpserver: Returning a
org.apache.james.smtpserver.SMTPHandler to the pool
20/12/03 16:18:16 DEBUG smtpserver: Watchdog default Worker #17 is exiting
run().

It just happened to work.  I'm baffled.

Regards,
Brian.

-----Original Message-----
From: Steve Brewin [mailto:[EMAIL PROTECTED] 
Sent: Friday, December 19, 2003 8:22 AM
To: 'James Users List'
Subject: RE: Outlook XP not sending through James


Brian J. Sayatovic wrote:
<snipped>
> IS there anything I can do to turn on more information to help 
> determine what the problem is?

Change the log-level(s) to "DEBUG" in
%PHOENIX_HOME%/apps/james/SAR-INF/environment.xml

-- Steve


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