We don't handle the firewall. The phone company does. Thanks for the
info. I now know what to ask or tell them.
Mikkel Troest wrote:
Hi,
This would definitely be a firewall problem.
I know for sure that this is an issue with the Cisco PIX firewalls when
inspection of smtp is enabled:
quote from Cisco.com (TAC Case collection, case number K11355672:
-----
When the mailguard feature is enabled, it only allows mail servers to
receive the seven SMTP minimum-required commands. These are described in
Section 4.5.1 of* RFC 2821 <http://tools.ietf.org/html/rfc2821>* (
previously RFC 821 ). All other commands are rejected by the PIX, and
rejected commands are never sent to the mail server
-----
You should ask your fw admin to disable inspection of SMTP if possible.
The general attitude in my line of business is somethhing along these
lines: "If you depend on SMTP-inspection for mail security, you are not
old enough to have a mail server" ;-)
Or more politely: SMTP-inspection gives you no extra security; if your
mail server is weak, it'll be exploited - if it's strong it'll not
anyway.
Just out of curiosity, what platform is the fw in front of your James
server?
:O) Mikkel Troest
Network Systems Engineer, <CCNP>
Kevin Burkart wrote:
I'm beginning to think it may be a firewall problem. I am able to
telnet to it from the outside world but when I type the ehlo command I
get command XXXX not recognized. When I type that from a computer on
the same network I get the AUTH announcement.
Stefano Bagnara wrote:
Kevin Burkart wrote:
I changed the lines as you asked and still get the error. I then
switched my user repository to file instead of db and still get the
error.
Is there a way I can make the logs more verbose so that I can see
exactly what is getting sent to the smtp handler?
Thanks,
Kevin
Open environment.xml and change INFO to DEBUG for the interesting
components.
Can you try a "telnet jameshost 25" from your email client host and
type "ehlo domain.com" to see if the "AUTH" capability is announced?
Stefano
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