I provide email hosting for a couple of small businesses. Sometimes when they send an email to a prospective customer they get a 550 error back from james.
550 Mailbox unavailable or access denied I tell my customers that this means that the email address is wrong, or their customer has a spam filter. But my excuses are getting old to them since it seems to happen to them a lot. Is this something that I have any control over? Any ideas on how to proceed with this problem? Thanks!
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