Have problems in both incoming and outgoing.

Btw, when i did a telnet to the actual gateway address, the error message appears as " Unable to connect to remote host: Connection timed out "

Regards,
Karthik

Norman Maurer wrote:
One more question, is the Problem with outgoing email or local email ?

Bye,
Norman


2009/11/9 karthik <[email protected]>:
Unfortunately, I cannot provide you complete information because of
confidential reasons. So, I have made a change in the domain name.

          <gateway>collabnet.mydomainname.com</gateway>
          <gatewayPort>25</gatewayPort>
        Please help.


Regards,
Karthik


Norman Maurer wrote:
Hi,

could you show me the RemoteDelivery configuration part of your config.xml
?

Thx,
Norman


2009/11/9 karthik <[email protected]>:

Thanks Norman, for your quick reply. I already looked into the mailet.log
and the error message seem to be weird. All the mailets show this

25/07/09 09:30:17 INFO  James.Mailet: RemoteAddrNotInNetwork: Authorized
addresses: [127.0.0.1/255.255.255.255]
25/07/09 09:30:17 INFO  James.Mailet: RemoteDelivery: maxRetries is
larger
than total number of attempts specified. Increasing last delayTime with
19
attempts
25/07/09 09:30:17 INFO  James.Mailet: RemoteDelivery: Delay of 21600000
msecs is now attempted: 20 times



Not sure, how to proceed.  Also, I would make a note of upgrading james.


Regards,
Karthik


Norman Maurer wrote:

Hi Karthik,

this "error" only tells you that the config files are already in place
and will not get replaced when unpacking the sar. So nothing to worry
about.

About your problem, I would start digging in the mailet-*.log file.

Bye,
Norman

Ps: You should really think about upgrading to james 2.3.2, 2.2.0 is
really old and many bugs where fix since the release of it..

2009/11/9 karthik <[email protected]>:


Hi All,

     Today, When I was informed that users are not receiving mails, I
found an errors in the Phoenix.log like below

<Phoenix Snip >

  Phoenix was not started by the daemon thus it will not be possible to
restart the JVM via the Management interface.
INFO 2009-11-01 15:31:08.804 [Phoenix.] (): Installing Sar located at
file:/mnt/james/james-2.2.0/apps/james.sar.

WARN 2009-11-01 15:31:08.816 [Phoenix.] (): The file
SAR-INF/assembly.xml
can not be extracted from the Sar
"file:/mnt/james/james-2.2.0/apps/james.sar" into directory

/mnt/james/james-2.2.0/apps/james/SAR-INF/assembly.xml because there is
a
file in the way.

WARN 2009-11-01 15:31:08.818 [Phoenix.] (): The file SAR-INF/config.xml
can
not be extracted from the Sar
"file:/mnt/james/james-2.2.0/apps/james.sar" into directory
/mnt/james/james-2.2.0/apps/james/SAR-INF/config.xml because there is a
file
in the way.
WARN 2009-11-01 15:31:08.820 [Phoenix.] (): The file
SAR-INF/environment.xml
can not be extracted from the Sar
"file:/mnt/james/james-2.2.0/apps/james.sar" into directory
/mnt/james-2.2.0/apps/james/SAR-INF/environment.xml because there is a
file
in the way.

  <Phoenix Snip>

How do i rectify the errors and ensure the mails start flowing for the
users.



Regards,
Karthik

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