Ok that sounds more like a network problem, then like a james problem
to me then..

Bye,
Norman


2009/11/9 karthik <[email protected]>:
> Have problems in both incoming and outgoing.
>
>         Btw, when i did a telnet to the actual gateway address, the error
> message appears as  " Unable to connect to remote host: Connection timed out
> "
>
>
> Regards,
> Karthik
>
> Norman Maurer wrote:
>>
>> One more question, is the Problem with outgoing email or local email ?
>>
>> Bye,
>> Norman
>>
>>
>> 2009/11/9 karthik <[email protected]>:
>>
>>>
>>> Unfortunately, I cannot provide you complete information because of
>>> confidential reasons. So, I have made a change in the domain name.
>>>
>>>          <gateway>collabnet.mydomainname.com</gateway>
>>>          <gatewayPort>25</gatewayPort>
>>>        Please help.
>>>
>>>
>>> Regards,
>>> Karthik
>>>
>>>
>>> Norman Maurer wrote:
>>>
>>>>
>>>> Hi,
>>>>
>>>> could you show me the RemoteDelivery configuration part of your
>>>> config.xml
>>>> ?
>>>>
>>>> Thx,
>>>> Norman
>>>>
>>>>
>>>> 2009/11/9 karthik <[email protected]>:
>>>>
>>>>
>>>>>
>>>>> Thanks Norman, for your quick reply. I already looked into the
>>>>> mailet.log
>>>>> and the error message seem to be weird. All the mailets show this
>>>>>
>>>>> 25/07/09 09:30:17 INFO  James.Mailet: RemoteAddrNotInNetwork:
>>>>> Authorized
>>>>> addresses: [127.0.0.1/255.255.255.255]
>>>>> 25/07/09 09:30:17 INFO  James.Mailet: RemoteDelivery: maxRetries is
>>>>> larger
>>>>> than total number of attempts specified. Increasing last delayTime with
>>>>> 19
>>>>> attempts
>>>>> 25/07/09 09:30:17 INFO  James.Mailet: RemoteDelivery: Delay of 21600000
>>>>> msecs is now attempted: 20 times
>>>>>
>>>>>
>>>>>
>>>>> Not sure, how to proceed.  Also, I would make a note of upgrading
>>>>> james.
>>>>>
>>>>>
>>>>> Regards,
>>>>> Karthik
>>>>>
>>>>>
>>>>> Norman Maurer wrote:
>>>>>
>>>>>
>>>>>>
>>>>>> Hi Karthik,
>>>>>>
>>>>>> this "error" only tells you that the config files are already in place
>>>>>> and will not get replaced when unpacking the sar. So nothing to worry
>>>>>> about.
>>>>>>
>>>>>> About your problem, I would start digging in the mailet-*.log file.
>>>>>>
>>>>>> Bye,
>>>>>> Norman
>>>>>>
>>>>>> Ps: You should really think about upgrading to james 2.3.2, 2.2.0 is
>>>>>> really old and many bugs where fix since the release of it..
>>>>>>
>>>>>> 2009/11/9 karthik <[email protected]>:
>>>>>>
>>>>>>
>>>>>>
>>>>>>>
>>>>>>> Hi All,
>>>>>>>
>>>>>>>     Today, When I was informed that users are not receiving mails, I
>>>>>>> found an errors in the Phoenix.log like below
>>>>>>>
>>>>>>> <Phoenix Snip >
>>>>>>>
>>>>>>>  Phoenix was not started by the daemon thus it will not be possible
>>>>>>> to
>>>>>>> restart the JVM via the Management interface.
>>>>>>> INFO 2009-11-01 15:31:08.804 [Phoenix.] (): Installing Sar located at
>>>>>>> file:/mnt/james/james-2.2.0/apps/james.sar.
>>>>>>>
>>>>>>> WARN 2009-11-01 15:31:08.816 [Phoenix.] (): The file
>>>>>>> SAR-INF/assembly.xml
>>>>>>> can not be extracted from the Sar
>>>>>>> "file:/mnt/james/james-2.2.0/apps/james.sar" into directory
>>>>>>>
>>>>>>> /mnt/james/james-2.2.0/apps/james/SAR-INF/assembly.xml because there
>>>>>>> is
>>>>>>> a
>>>>>>> file in the way.
>>>>>>>
>>>>>>> WARN 2009-11-01 15:31:08.818 [Phoenix.] (): The file
>>>>>>> SAR-INF/config.xml
>>>>>>> can
>>>>>>> not be extracted from the Sar
>>>>>>> "file:/mnt/james/james-2.2.0/apps/james.sar" into directory
>>>>>>> /mnt/james/james-2.2.0/apps/james/SAR-INF/config.xml because there is
>>>>>>> a
>>>>>>> file
>>>>>>> in the way.
>>>>>>> WARN 2009-11-01 15:31:08.820 [Phoenix.] (): The file
>>>>>>> SAR-INF/environment.xml
>>>>>>> can not be extracted from the Sar
>>>>>>> "file:/mnt/james/james-2.2.0/apps/james.sar" into directory
>>>>>>> /mnt/james-2.2.0/apps/james/SAR-INF/environment.xml because there is
>>>>>>> a
>>>>>>> file
>>>>>>> in the way.
>>>>>>>
>>>>>>>  <Phoenix Snip>
>>>>>>>
>>>>>>> How do i rectify the errors and ensure the mails start flowing for
>>>>>>> the
>>>>>>> users.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Regards,
>>>>>>> Karthik
>>>>>>>
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>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>
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>>>>>>
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