I think this would result in "sink" in most cases.

--- In [email protected], "Rob Eamon"
<[EMAIL PROTECTED]> wrote:
>
> --- In [email protected], "htshozawa" 
> <htshozawa@> wrote:
> >
> > I think this comes from ITIL v2 - treating business users as 
> > customers to IT.
> 
> Wherever the notion comes from, it is wrong-headed, IMO.
> 
> If a company wants such a relationship between IT and other groups, 
> then go all the way and have IT literally charge for the services--no 
> funny money, no goofy "chargebacks." Money leaves the groups and goes 
> to IT. IT is allowed to sink or swim.
> 
> The half-way approach is rife with problems.
> 
> -Rob
>


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