Once things are moved to the warehouse, attachments are dropped. There have been a few threads on alternative ways to keep them.
This is the only thing stopping companies that must remain audit compliant from using Service Manger. At least MS could give us an "unsupported" addon to enable this, like the Exchange Connector used to be...... Christopher Catlett Consultant | Detroit [MCTS_2013_small] Sogeti USA Office 248-876-9738 |Fax 877.406.9647 26957 Northwestern Highway, Suite 130, Southfield, MI 48033-8456 www.us.sogeti.com<http://www.us.sogeti.com/> From: [email protected] [mailto:[email protected]] On Behalf Of Tran,Brian Sent: Tuesday, August 13, 2013 12:35 PM To: [email protected] Subject: [servman] Service Manager Attachments Hello everyone, Could someone tell us how long Service Manager Data Warehouse retains incident attachments? Thanks, Brian ________________________________ This communication, together with any attachments or embedded links, is for the sole use of the intended recipient(s) and may contain information that is confidential or legally protected. If you are not the intended recipient, you are hereby notified that any review, disclosure, copying, dissemination, distribution or use of this communication is strictly prohibited. If you have received this communication in error, please notify the sender immediately by return e-mail message and delete the original and all copies of the communication, along with any attachments or embedded links, from your system.
<<inline: image001.jpg>>
