Maybe this is helpful:
Creating a User Classification Field Using the Authoring Tool
http://blogs.technet.com/b/servicemanager/archive/2012/01/25/creating-a-user-classification-field-using-the-authoring-tool.aspx

Kind regards
Andreas

From: [email protected] [mailto:[email protected]] On 
Behalf Of Daniel Ruiz
Sent: Monday, November 4, 2013 5:42 PM
To: [email protected]
Subject: [servman] limit drop down options in incident

I was trying to figure out a way to have users select a limited sub select from 
the Incident Classification drop down list so that if they went to the portal 
to submit an application incident they could chose from a list of software 
application that are in the Incident Classification drop down instead of seeing 
the entire list of classifications. I tried configuring a Query in the Request 
Offering and limiting it to just Software list but that's not working out.

Has anyone done this or worked around an issue like this?

Thanks,
Danny


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