Thanks. :-) I was hoping I could do it without having to create an additional class extension or field on the form and just get it to map directly under the Incident Classification. If I were to create the query in the RO and then export the MP would it be possible to change the "equals" in the XML to "contains" and then see a list of incident classifications under for example "Software"? so if I had a series applications listed under "Application Issue" and under that I had "Software" then I would only see the list of apps under the software incident classification category? Danny
From: [email protected] To: [email protected] Subject: RE: [servman] limit drop down options in incident Date: Mon, 4 Nov 2013 19:16:30 +0000 Maybe this is helpful: Creating a User Classification Field Using the Authoring Tool http://blogs.technet.com/b/servicemanager/archive/2012/01/25/creating-a-user-classification-field-using-the-authoring-tool.aspx Kind regards Andreas From: [email protected] [mailto:[email protected]] On Behalf Of Daniel Ruiz Sent: Monday, November 4, 2013 5:42 PM To: [email protected] Subject: [servman] limit drop down options in incident I was trying to figure out a way to have users select a limited sub select from the Incident Classification drop down list so that if they went to the portal to submit an application incident they could chose from a list of software application that are in the Incident Classification drop down instead of seeing the entire list of classifications. I tried configuring a Query in the Request Offering and limiting it to just Software list but that's not working out. Has anyone done this or worked around an issue like this? Thanks, Danny
