Why Microsoft does not offer this by design? Not make sense, all Service Desk needs this kind of stuff :(
2013/12/19 Travis Wright <[email protected]> > If there are certain properties you want to track the changes for you > can create a Fact about them in the DW. It’s not easy but it can be done. > All XML, no tools. Check out the reporting/DW presentations I’ve done on > the Microsoft Virtual Academy for the details. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Pedro Henrique > *Sent:* Thursday, December 19, 2013 2:33 PM > *To:* [email protected] > *Subject:* Re: [servman] Incident History > > > > Really? :( > > But, how can I track my Incident changes? > > > > 2013/12/19 Travis Wright <[email protected]> > > Not really. Some property history is recorded in the DW like Status, > Assigned to, etc. but not every property value change. > > > > *From:* [email protected] [mailto: > [email protected]] *On Behalf Of *Pedro Henrique > *Sent:* Thursday, December 19, 2013 2:22 PM > *To:* [email protected] > *Subject:* [servman] Incident History > > > > Where in SCSM 2012 Database can I make a report to get all History changes > for an Incident? I need to create a Report that show the Incident change > log in the time. > > Thank you, > > >
