Alejandro Angel sent a message using the contact form at http://sflphone.org/contact.
Hello, first i want to thank a beautiful and functional application. The minor problem that becomes huge when you are setting up an outbound call center is that when you need to hold the call to call a suprevisor the call stayed on hold and won't come back ruining the moment and making necesary to call again. This is very bad for sales, but i didn't find any info about this on the forums or anything, so i'm wondering if maybe we are the only ones experiencing this problem. Info about the client and system: we are using ubuntu terminals running the gnome-client version 0.9.12 we are connected to an asterisk service on a Debian Gateway server. Using ulaw codec, and we normally use the recording function. Thanks in advance for any help you can address to our problem Best regards Angel. _______________________________________________ SFLphone mailing list [email protected] http://lists.savoirfairelinux.net/mailman/listinfo/sflphone
