Mohamed,
Are you saying that just using "sgd-01" didn't work but
"sgd-01.esuria.com" did?
If so it seems the moral of the story is to ensure that all the
servers involved use FQDNs (Fully Qualified Domain Names).
FB
On 26 Jan 2007, at 07:11, Mohamed Ali wrote:
Hi all,
Fyi, after reading carefully the error messages from terminal
server Event Viewer, i did the following before my lunch break.
I added sgd-01.esuria.com to my DNS entry. Then, i try again
launching terminal server full desktop and i found out that my Dell
PC pen drive and hard drives were successfully mapped to terminal
server.
It means that in my DNS i have the following entries:
SGD DNS Name: sgd.esuria.com
SGD DNS IP Reply: 172.16.200.233
SGD DNS Name: sgd-01.esuria.com
SGD DNS IP Reply: 172.16.200.233
For now, it seems to solved my problem.
Any suggestions are welcome.
--
# Yours Sincerely,
# Mohamed Ali Bin Abdullah.
Mohamed Ali Wrote:
Dear all,
I would like to update you with my latest troubleshooting findings.
SGD Server Hostname: sgd-01
SGD Server IP: 172.16.200.233
SGD DNS Name: sgd.esuria.com
SGD DNS IP Reply: 172.16.200.233
When i installed SGD software these are the parameters i have set:
Installation type = install 4.30.915
Installation directory = /opt/tarantella
Peer DNS name = sgd-01.esuria.com
HTTP port = 80 [not currently in use]
Archive logs every week? = yes (Sunday 03:00 hours)
From my Dell PC, i launched firefox and type url http://
sgd.esuria.com and entered username and password. Then i launch
Windows Application Object to login to terminal server and
successfully logged in. But the client drive mapping won't work
which in result i can't see my pen drive(F).
In the terminal server Event Viewer, i found this error message: "
A network component has not started, or the specified name could
not be handled.
("F:" "\\sgd-01.esuria.com\Drive F for demo1") ".
I believe my updated troubleshooting steps and findings can give
some information to you all.
Thanks in advance.
--
# Yours Sincerely,
# Mohamed Ali Bin Abdullah.
Mohamed Ali Wrote:
Hello all,
I have installed SGD 4.3.915 in my T2000. I read up the CDM from
admin guide and followed the instructions. I have installed SGD
Enhancement Module in my TS server( Win server 2003 ) and in the
Dell laptop( Win XP Pro ).
I inserted my pen drive to my Dell PC and detected. From my Dell PC
( WinXP Pro ), i launch firefox browser and type my sgd url. I
choose browser based Webtop and also Classic Webtop and logged in
successfully( Not AD integration only Unix ).
Then i launched TS application object and its successfully logged
me in to TS environment. To my surprise, i still cannot see my pen
drive and hard drive(Dell PC) mapped to my TS user desktop.
I also enable log for CDM and these are the logs;
From cdm/server log:
# cat cdm-server.log
2007/01/25 14:53:16.903 (pid 24626) cdm/server/info #1 Sun Secure
Global Desktop Software(4.3)
Started CDM server.
From cdm/audit log:
# cat cdm-audit.log
2007/01/25 14:54:27.427 (pid 24626) cdm/audit/info #2 Sun Secure
Global Desktop Software(4.3)
Connected client for Tarantella user ".../_ens/o=organization/
ou=Apprentice Dept/cn=demo1" (mapped to SMB user "demo1___816560")
2007/01/25 14:56:39.698 (pid 24626) cdm/audit/info #3 Sun Secure
Global Desktop Software(4.3)
Disconnected client for Tarantella user ".../_ens/o=organization/
ou=Apprentice Dept/cn=demo1" (mapped to SMB user "demo1___816560")
From /opt/tarantella/var/log file:
# cat cpe27066_error.log
2007/01/24 23:50:16.689 (pid 27066) cpe/circuit #0
Sun Secure Global Desktop Software(4.3) ERROR:
Failed to connect to service at: /opt/tarantella/var/ttasocket-cdm
I would be much appreciate if somebody can help me to solve the CDM
issues.
Looking forward to any respond.
--
# Yours Sincerely,
# Mohamed Ali Bin Abdullah.
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