Andreas,

Right, "native clients" are strictly binary code, no Java at all. When it comes to the native clients, be aware that:

- Native clients were basically deprecated in the 4.0 release - that is, no new development since then, only priority bug fixes. So, the new client-side performance improvements included in the 4.30 release were not retrofitted to the native clients; so even if you upgraded the server to 4.30+, you wouldn't see much, if any, of the performance fixes that were made. - The 4.40 release (yesterday's) no longer supports *any* native client; this isn't simply a "support" issue, the infrastructure that supported the Classic Webtop and Native Clients has been removed, and so these client types will not be able to connect to a 4.40 server. With the "/sgd" or "tcc" client, there's basically two parts of the client - a Client Helper applet, and a native binary component. The Client Helper installs and starts the native binary client, as well as various other "housekeeping" type activities; the native component, (named the tcc on windows, or ttatcc on other platforms), generally does all out-of-place windows displays, that is, applications windows which are not displayed in the web browser. For applications that display within the web browser (display using = webtop or new browser), then client-side Java is used.

In any event, if you're using the native client now, then client-side Java isn't the concern. ADSL to the client should be plenty, but the bandwidth budget as you get closer to the server is most often the critical factor - 2 Mbps for a server connection can go pretty quickly, depending on the number of users you're trying to accomodate. You might look at tweaking some of the AIP / user bandwidth settings to see if that helps, and be sure to remove unnecessary things (like wallpapers, excessive color depth, window size, etc.) Ultimately, though, if the latency you mention is network latency, there's only so much that can be done.

Hope this helps,
Rick

Andreas Höschler wrote:
Hi Rick,

There were significant client display performance improvements made in the 4.30 release, so an upgrade *may* help.
Are your users using the Java client, or the standard client?

The native client for Mac and Windows downloadable from the SGD greeting page.

The problems you describe remind me of bugs in client-side Java, back in the 1.4.2 builds - but you wouldn't see them now unless your using the Classic Webtop client, or possibly, displaying application in the browser, which requires Java to do the display.

OK, so you say when downloading the native client for a specific platform (Mac, Windows,...) then no Java is used on the client side? The native clients are written in C, C++,...?

Thanks for the info. We will give the latest release a try!

Regards,

  Andreas






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