When I ask RCN - they reply "Why?" which is an answer I really cannot divulge to them - They do not support folks (like me) running networks out of their home and bridging via the cable modem - they would rather you buy a separate cable modem for $40/mo for each machine (yea, right, they can hold their breath waiting for that!) Here is the answer they post in their FAQ. I also assume they they don't really want customers running websites and such from their homes. Hence my decision to run STN.
I'll see if I can find the authors of CCMinfo and ask them - either that, or maybe I can start some sort of sniffer tool on my network before I start up CCMinfo.
Asking the drones that answer the phone for RCN's customer support is a waste of time, on this issue.
Regarding your follow up questions...
Why do you "need" to run that CCMinfo software anyway?CCMinfo provides two useful tools for me - First it allows me to "hang up" the telephone line that the cable modem uses for uplink traffic - very handy if I'm diagnosing an issue and/or I want to use the phone line for another purpose. Second, the tool provides blinking lights (like a modem) that are also reassuring when things are sluggish. I will soon be relocating my cable modem, STN box, and hub to the basement and I won't be able to glance over at the cable modem as easily to ensure that things are still working. I'm sure this sounds dumb, but when things slow down, its nice to know if its because lots of info is being downloaded, or are you still waiting for the reply from a sever somewhere.
BTW, not intending to get any further off topic here, but how do youWell... As of late - they have had several outages - I believe mostly power related due to the hot weather and drought on the east coast. They have also had some major routing issues (for some unknown reason). The service is OK, I guess - I would really rather have a 2-way cable modem that uses the cable line for both the uplink and downlink traffic, this would improve my outbound FTPs and my web site publishing speed. - but that's the price we pay when only one vendor is available.
like RCN's service? (I hope it's better than their web site.)
Their customer service is friendly, but they only know so much. The real technical folks are few and far between, and even harder to get a hold of (really not to uncommon.)
...steve...
