Any chance this guy had a VPN set up with his home office before and now STN has
broken that? If so, it could be the far end is expecting VPN-encrypted traffic only
and throwing away the unencrypted traffic STN is sending its way.
pjb
At 01:27 PM 9/15/99 -0700, you wrote:
>I'm a technician at a computer sales and services company where we've sold a
>number of STN installs to very satisfied customers. However, here's an odd
>problem which I'll throw up for general discussion, since I can't quite fit
>my head around it myself.
>
>I have a customer who is unable to access his corporate web site
>(http://www.ashlandtrn.com) from any computer on his office LAN, which is
>behind an STN box. In fact, he has two LANs having this problem, each
>connected by STN (two STN boxes running two different versions of STN).
>
>The suspect STN boxes are connected to kootenay.net, a local ISP. I have
>non-STN customers also using kootenay.net who have no trouble accessing the
>page in question. In addition, I have another customer running STN, using a
>different ISP, who is able to access this particular page with no trouble
>whatsoever.
>
>Other sites which I've tried accessing from behind the suspect STN boxes
>appear to be available. Could there be something peculiar about this
>particular ISP? I think STN goes directly to Internic (or whatever they're
>calling themselves this week) for its DNS queries. Is it possible that the
>host ISP has something wrong with its DNS tables? (Though why that wouldn't
>affect everyone else is beyond me.)
>
>I'm fresh out of ideas. I would appreciate any suggestions as to what I can
>try next.
>
>--
>Shaun Crossley
>[EMAIL PROTECTED]
>
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>
Patrick Belliotti
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