I'm a technician at a computer sales and services company where we've sold a
number of STN installs to very satisfied customers.  However, here's an odd
problem which I'll throw up for general discussion, since I can't quite fit
my head around it myself.

I have a customer who is unable to access his corporate web site
(http://www.ashlandtrn.com) from any computer on his office LAN, which is
behind an STN box.  In fact, he has two LANs having this problem, each
connected by STN (two STN boxes running two different versions of STN).  

The suspect STN boxes are connected to kootenay.net, a local ISP.  I have
non-STN customers also using kootenay.net who have no trouble accessing the
page in question.  In addition, I have another customer running STN, using a
different ISP, who is able to access this particular page with no trouble
whatsoever. 

Other sites which I've tried accessing from behind the suspect STN boxes
appear to be available.  Could there be something peculiar about this
particular ISP?  I think STN goes directly to Internic (or whatever they're
calling themselves this week) for its DNS queries.  Is it possible that the
host ISP has something wrong with its DNS tables?  (Though why that wouldn't
affect everyone else is beyond me.)

I'm fresh out of ideas.  I would appreciate any suggestions as to what I can
try next.

--
Shaun Crossley
[EMAIL PROTECTED]

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