Check to see if the INTERNAL network domain name is the
same as the domain name that he can't see. I had that
problem myself. The internal domain name can be a
fictitious name.
--- shaun <[EMAIL PROTECTED]> wrote:
> Me again. Thanks for all your input, everyone. Thought
> I'd clarify a few
> aspects of my situation:
>
> 1) The inaccessible site is not on either of the two lans
> -- it is in fact
> hosted by the ISP providing service to the two lans.
>
> 2) The two lans are not connected to each other at all,
> nor does the
> customer want them connected. VPN's are not happening
> here.
>
> 3) It appears very much like IE is timing out; the
> results are identical to
> what I would expect when typing in an invalid URL.
>
> 4) This particular ISP appears to be using virtual
> hosting or something --
> when I traceroute the website from my own net, I get a
> particular IP
> address, but when I access that address directly through
> Internet Explorer I
> get a different web site. So, I don't think I can use a
> HOSTS file entry.
>
> Next time I'm onsite I'll try using a different DNS and
> see what happens.
>
> --
> Shaun Crossley
> [EMAIL PROTECTED]
>
> -----Original Message-----
> From: shaun [mailto:[EMAIL PROTECTED]]
> Sent: September 15, 1999 1:28 PM
> To: '[EMAIL PROTECTED]'
> Subject: [ShareTheNet] Certain sites not available
> through STN?
>
>
> I'm a technician at a computer sales and services company
> where we've sold a
> number of STN installs to very satisfied customers.
> However, here's an odd
> problem which I'll throw up for general discussion, since
> I can't quite fit
> my head around it myself.
>
> I have a customer who is unable to access his corporate
> web site
> (http://www.ashlandtrn.com) from any computer on his
> office LAN, which is
> behind an STN box. In fact, he has two LANs having this
> problem, each
> connected by STN (two STN boxes running two different
> versions of STN).
>
> The suspect STN boxes are connected to kootenay.net, a
> local ISP. I have
> non-STN customers also using kootenay.net who have no
> trouble accessing the
> page in question. In addition, I have another customer
> running STN, using a
> different ISP, who is able to access this particular page
> with no trouble
> whatsoever.
>
> Other sites which I've tried accessing from behind the
> suspect STN boxes
> appear to be available. Could there be something
> peculiar about this
> particular ISP? I think STN goes directly to Internic
> (or whatever they're
> calling themselves this week) for its DNS queries. Is it
> possible that the
> host ISP has something wrong with its DNS tables?
> (Though why that wouldn't
> affect everyone else is beyond me.)
>
> I'm fresh out of ideas. I would appreciate any
> suggestions as to what I can
> try next.
>
> --
> Shaun Crossley
> [EMAIL PROTECTED]
>
> _______________________________________________
> ShareTheNet maillist - [EMAIL PROTECTED]
> http://www.webserv.com/mailman/listinfo/sharethenet
>
>
>
>
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