Hi Folks,

Wel.. I�m sorry you need to hear (see0 some words from 
someone who�s just beggining to change his own grips but, 
that�s my field, marketing...
In tech industry (computers) we had the same problem some 
years ago (someone remember how hard was to sell anything to 
companies in 70�s except IBM packages? ) so, i think some 
things could be simmilar...

First of all, i think (And what i saw here n Brazil is what I 
have as a sample) ist that very few peolple understand that a 
golf club is more than a "shinning stick". I mean, they see 
yellow shafts, big heads, strange head putters and.... that�s 
it :) I mean, doing my researches and talking a lot with a 
lot of weekend players, and the unique clubmaker here in my 
area, we shared some interesting things about perception of 
golfclubs.

1 - the "I can�t  say what is good in this club" effect:
new golfers can�t say what they improve with new clubs �cos 
they simple have a solid (or at least a regular) base in the 
fundamentals and it make A LOT hard to them to "help the 
helper" (clubfitter/clubmaker) to do a normal fitting 
section. Ok, that�s the fitter job, but.. fitting (at least 
to me) is like everything else in golf, a feedback pcentric 
process, so I think that most average and high handicapers 
jsut can�t see the advantages in fitting... and THOSE are the 
guys who buy more clubs in the market, cos they are the 
mainstream... That�s the niche of OEM marketing campaigns and 
etc (remember the "great shots can even cures cancer" 
campaign from Callaway) 

2 - We have some BIG companies in OEM... 
So.. BIG MONEY for advertising.. and FEW brands to 
recongize... and ... more secutiry in terms of an aquisition 
of 2k dollars in a new set of clubs... So, it means that i 
can fell guity buy buing something "no one knows" and, as 
told in #1, I cant proudly say: "hey, u don�t know this brand 
but its CUSTOM MADE TO ME, bla, bla". It�s the same thing 
about buing a taylor suit and and Armani...

3 - Clubmakers are, in soul, engineers... and busines is a 
world of perceptions, not ideas
think in the different arguments YOU discuss in this forum 
(and btw, thank all of you by all of this knowledge) and in 
wich terms you discuss: TECHNICAL FEATURES... but, like 
anything, only techies knows techies... so, what make the 
OEM ? Work on PERCEPTIONS..."Hey boy, you own a PIECE OF 
STATE-OF-ART stik" (like the new nike clubs web campain) or 
the new Ping campaings ("Easy to hit") etc.
What clubmakers need to do is just change the worlds... Like 
i friend of mine allways say "It makes a huge difference a 
line to a girl 'Hey, what about sex' X "hey, I love you' :) 

4 - Marketing is an act of brute force
Average consumers, anyone, buy somethings by impulse... of 
based in some unconscient desire, or something like it... 
rare of them made rational choices.. so, marketing is in 
essence a war for the little box of perceptions you have in 
your minds... Waht means that what appears more, has more 
chance to have one of this boxes... OR, what is 
more "fashion" (like, it�s cool to have Nike clothes, 
callaway irons and taylormade drivers, whatever)... So, 
again, OEM has a huge list of acts to conquer mind-sharring 
of 
customers... events, ads, pro-sponsored players, PR, b2b 
actions, etc. 

And anothe issue is... You have PGA events.. company 
events... professional sponsored by the OEMs .. .but... how 
about an PCS event? and how many top  players run a PGA 
events with a "Wishom Golf" set of clubs? this is the most 
tuff point... What customers don�t see in TV (or 
ads ,whatever) they think is "low price" equipment... But, if 
they don�t see even a pro player using it, then they just 
think "LOW QUALITY"...

But, think about TINY clubmakers... what EACH ONE can do to 
have the same mind-sharing? That�s the tricky point... I 
think if the ASSOCIATIONS (pcs) start making a nation-wide 
campaing about the benneficts of at least fitting clubs and 
how a golf club works, and the bennefict of consulting the 
nearest clubmaker/fitter near you, etc, could be a good 
start. 
Here, I�m talking with our "USGA/NGF" equivalent to start 
doing speaches about how a golf club works and at the same 
time, doing a world-of-mouth action with the other guys here, 
talking with the pros and amateurs about how they can improve 
their games fitting. And, of course, buiding a culture about 
it... 

That�s it folks. 

BR, 
Courtnay Sanchez Guimar�es Jr.

-----Original Message-----
From: Al Taylor [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, October 15, 2003 12:47 PM
To: [EMAIL PROTECTED]
Subject: RE: ShopTalk: Top Clubmakers / GD / Dr. Loft

 

Hey there TOM W,
Listing top club makers / fitters would be superb.  I could 
list all my club champ customers etc.  Maybe my pic too??

Seriously, you know maybe crawling before walking might be a 
good approach.  What about some articles on the hardware 
these pro golfers use?  Maybe some comments on their various 
lofts and lies and grinds.  A mention or two on their putter 
and driver lengths.  What do these comments all have in 
common?  Custom Clubs.  How do they get them?  Club makers.  
Who helps make the custom choices?  Club fitters.  You could 
sneak in the side door by mentioning the customized stuff and 
voila (that is French for gadzooks), you then have to mention 
these masters of trickery, at some point.

Al


 
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