Yeah, probably the duplicate files last night is the one that upset people - I did try and look for a duplicate but didnt notice that one - the reason is search on trac sucks badly. Either change to something vaguly useful like bugzilla or fix the trac search so mere mortals can get a usable result.
Sorry for the duplicate, but trac doesnt make it easy ... which I would think is the real reason for so many dupes. BillK On Mon, 2010-03-08 at 17:58 +0200, Tom Hacohen wrote: > On Mon, Mar 8, 2010 at 3:53 PM, <[email protected]> wrote: > Hi all, > > let me comment one thing I noticed during the last weeks more > than once: > > It would be really great if users, who want to submit a new > ticket in SHR trac, would search for similar tickets in trac > _before_ submitting there ticket! I find it quite annoying and > for the developers this means more unnecessary work, as they > have to keep up with all the duplicates... > > Just my 2c > > > Lars > -- > [email protected] > > _______________________________________________ > I agree, I bet most of the tickets are duplicates. Furthermore, if you > find similar tickets that are not exactly the same, please refer to > them in the description (put #123 for ticket 123, it should > autogenerate a link) so it'll be easier for us to decide what to do > with those two similar tickets. > > But most important, as Lars mentioned, is looking for duplicates in > the first place. > > If I remember correctly, we have a checklist for correct issue > reporting in our wiki, please give it a look before reporting new > issues, it's pretty short. > > Thanks all, and especially thank you Lars, > -- > Tom. > > _______________________________________________ > Shr-User mailing list > [email protected] > http://lists.shr-project.org/mailman/listinfo/shr-user -- William Kenworthy <[email protected]> Home in Perth! _______________________________________________ Shr-User mailing list [email protected] http://lists.shr-project.org/mailman/listinfo/shr-user
