Hi Soeren, thanks for taking the time to help me.
I tried different cables, among them the one that I use for a variety of devices without any issues so far. I also attached it directly to the PC rather than through the HUB I usually use. xhci-hcd seems to be built in with newer kernels: $ sudo modprobe -r xhci-hcd modprobe: FATAL: Module xhci_hcd is builtin. And it seem's it's not relevant here: /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/6p, 480M |__ Port 3: Dev 2, If 0, Class=Vendor Specific Class, Driver=, 480M I tried it on two different computers so far. But I will try it on more. What else could I try? Rgds Richard Am Freitag, den 19.06.2015, 17:22 +0200 schrieb Soeren Apel: > Hi Richard, > > the cable shipped with such units has been found to cause issues > more than once, so I'd recommend to try first with a different > (i.e. higher-quality) one. > > If that doesn't help it might be worth the time to try and remove/ > blacklist the kernel module xhci-hcd as it has been the reason for > LIBUSB_ERROR_TIMEOUT issues in *my* case. > > Not sure what your system-level knowledge is, so just in case: > you can use "lsusb --tree" to check if the device is attached > to a root hub that is serviced by xhci-hcd. > > > All the best, > -Soeren > > > > On Thu, 2015-06-18 at 23:51 +0200, Richard Ulrich wrote: > > Hi, > > > > today I received my first ever logic analyzer, and subsequently found > > and installed sigrok and pulseview from the ubuntu repository. > > The software looks very good, but unfortunately, there is a problem > > connecting to my device. It can find it, but connecting to it fails. > > > > This is the device : > > http://www.sigrok.org/wiki/MCU123_USBee_AX_Pro_clone > > > > And this is the relevant part of the log: > > sr: fx2lafw: Firmware upload was not needed. > > sr: fx2lafw: Unable to get version info: LIBUSB_ERROR_TIMEOUT. > > sr: fx2lafw: Failed to get firmware version. > > sr: fx2lafw: Unable to open device. > > Failed to configure sample count. > > Failed to configure samplerate. > > sr: session: Starting. > > sr: session: sr_session_start: could not start an acquisition (device > > closed but should be open) > > > > I couldn't find a troubleshooting section on the web page. So what are > > the usual steps in cases like this? > > > > Rgds > > Richard > > > > > > ------------------------------------------------------------------------------ > > _______________________________________________ > > sigrok-devel mailing list > > sigrok-devel@lists.sourceforge.net > > https://lists.sourceforge.net/lists/listinfo/sigrok-devel > > ------------------------------------------------------------------------------ _______________________________________________ sigrok-devel mailing list sigrok-devel@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/sigrok-devel