>
> The best part of the whole encounter was when 'Jenny' helpfully and
> politely explained that the whole "hold down the stop button for ten
> seconds" business was explained on page 26 of the manual that shipped with
> the machine I had bought, so that if this problem ever came up again I
> could just turn to that instead of calling the help line.
>

When Heather takes to Google, she'd have a decidedly less polite forum post
that simply says "RTFM". :)

-- 
Sumant Srivathsan
http://sumants.blogspot.com

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