On Mon, Jan 30, 2012 at 11:15 AM, John Sundman <[email protected]> wrote:

> when it comes to my mortgage, I draw the line.

Why?

Seriously. Is it because telephone tech support from Bangalore is
relatively low quality in all cases, and you're willing to put up with
it for most things, but want high-quality technical support for your
mortgage?

Why is that? Is it because you understand the other things better and
so are more confident you can identify the useful information from
amongst the chaff, but are less confident in the case of mortgages, or
something else?

-- Charles

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