Hi Jeff,

I have been a customer of yours for a few years now...but someone who
felt they had been treated unfairly, is not helping your your reputation
on about 3 major health related lists, over a $12 shipping charge, for
an order of a single bottle of serrapeptase.  These are a lot of people
who buy supplements on these lists, and word of mouth would add even
more.

It seems a bit much to charge $12 shipping for one bottle.  Just my
humble opinion, of course.

But I was the one who recommended your company, and I am a bit
embarrassed.

I wish you could do something to make the fact that $12 is your minimum
shipping fee perfectly apparent (which would certainly disuade anyone
from trying you out).

Hoping this can be resolved, because I don't think it is fair, and I
would like to continue to do business with you as well as to continue to
recommend you to others.

Regards,

Craig Chamberlin


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