Hi All,

Within minutes of posting this, Jeff from Smart Nutrition called me. 
After listening to his side of the story, I suggested that he respond to
the lists I had copied this to, and explain it as he did to me.

So, let's wait for Jeff's response, before we all begin to hate him.  He
isn't a bad guy.

I have to accept a bit of responsibility for this.  I didn't know about
the shipping because I have always ordered over a $100 worth of stuff.

Ciao,

Craig Chamberlin



Craig Chamberlin wrote:
> 
> Hi Jeff,
> 
> I have been a customer of yours for a few years now...but someone who
> felt they had been treated unfairly, is not helping your your reputation
> on about 3 major health related lists, over a $12 shipping charge, for
> an order of a single bottle of serrapeptase.  These are a lot of people
> who buy supplements on these lists, and word of mouth would add even
> more.
> 
> It seems a bit much to charge $12 shipping for one bottle.  Just my
> humble opinion, of course.
> 
> But I was the one who recommended your company, and I am a bit
> embarrassed.
> 
> I wish you could do something to make the fact that $12 is your minimum
> shipping fee perfectly apparent (which would certainly disuade anyone
> from trying you out).
> 
> Hoping this can be resolved, because I don't think it is fair, and I
> would like to continue to do business with you as well as to continue to
> recommend you to others.
> 
> Regards,
> 
> Craig Chamberlin
> 
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  • CS>To Jeff Craig Chamberlin
    • CS>Re: [Beck-n-stuff] To Jeff...Ok, let's wait, t... Craig Chamberlin
    • Re: CS>To Jeff Maxine Wilton