Trem, I appreciate you taking the time to explain your side of the story and I'll take your word that you were not trying to be deceptive. I hope you can understand why I felt the way I did. Maybe I'm just not trusting enough or maybe I'm just paranoid. Maybe that's cause some guy just tried to sell me a piece of property and "forgot" to tell me that it wasn't buildable cause it was in a flood plane and cost me a few hundred dollars and a whole bunch of time. Paul Trem wrote:Hi Paul...and the list, Time to clear the air a bit. Paul is speaking about us. Let me give you some information as to how this came about. We had Stephen Quinto (Natural Immunogenics) do an analysis of our CS using a transmission electron microscope. He supplied us with several 5" X 7" photos of the results. These photos have a scale attached as a reference. See http://silvergen.com/toppage2.htm As you can see, there is very even distribution of the particles and also much uniformity of particle size. Stephen's report indicated there were some larger particles in the mix. However it was apparent to me that the majority of particles were between the range of .001 or less and .005 microns. Using a dial caliper to measure the smallest ones on the photos and using the scale provided by Stephen showed me the smallest particles were less than .001 microns so I put .0006 microns as the minimum size in our description next to the photos even though the report indicated .001 as minimum. When Paul called for information I wasn't sure what the report stated and said so. It had been so long since we had gotten the report I wasn't sure what it said. I told Paul to call Stephen if he wanted to because Stephen had told me our CS was second only to his in quality. That statement had carried a lot of weight for me since Stephens product is about as good as one can get as far as I'm concerned. Paul called Stephen and was told there were some large particles in our mix. That is a fact. He had pulled the original report and read from it. However what is not clear is the fact that there were very few larger particles. The vast majority are in the extremely small range. To be honest, when we made the website I didn't feel it necessary to point out the fact there were a few larger size particles when most of the mix was in a consistently small range. I guess if I was marketing my daughter as a bride I wouldn't advertise the fact she had a wart since it would have little bearing on her overall qualit
I wanted to share an experience with the list. Yesterday I was on a website which touted the small particle size of silver made by their generator as proven by a lab analysis to show it's superiority. When I read the figures I was very, very impressed. I contacted the manufacturer to ask for a copy of the assay (certificate of analysis). The person responded: "There's a picture right on my website". Well I was looking for a certificate and a picture doesn't say anything about particle size. Right away I felt like the person was trying to sidestep the issue. Again I asked: Don't you have a certificate. "I don't think I got one" was the response. This time I was really skeptical that someone would pay to have their product analyzed and not get a certificate of analysis. They told me to contact the lab that it was tested at. No problem as this was a company that I do business with currently. The man at the lab who tested the product gave me a differe! nt set of numbers than this person told me and had on their website...larger numbers. Now the numbers didn't look so impressive - still good mind you. I called the manufacturer back and told him what the lab said. "He must have made a mistake. Let me call him and I'll call you back." Never heard back so I called the man at the lab today to confirm the numbers again. He told me he hadn't gotten a call from the mfg. I asked him, "Didn't this mfg. get a certificate?" I asked. "He certainly did, he paid for it." was their response. Next I go back to the mfg's site and see the numbers changed to much closer figures (still not accurate) to what the lab gave me. The sad thing is that I'm sure this mfg's generator is excellent quality as others have attested to and I probably would have done business with them had I not found this "error". I wonder how many other people saw those numbers and bought without verifying, thinking that they were getting something b! etter than what they got. Buyer Beware! --------------------------------- Do you Yahoo!? New DSL Internet Access from SBC & Yahoo! --------------------------------- Do you Yahoo!? New DSL Internet Access from SBC & Yahoo!
