Hello,

On Fri, Nov 23, 2001, 10:08:11 GMT
  Nick Quinn, <[EMAIL PROTECTED]> wrote:

>Technical Support, Stalker Labs,
>
>Thus spoke Technical Support, Stalker Labs <[EMAIL PROTECTED]> on
>Friday, 23 November 2001 at 7:04 PM +1000:
>
>>>Can someone please tell me what these mean:
>>>
>>>2001-11-20
>>>19:56:41 3 SMTP-758(akers) Failed to verify. Real address is
>>>[203.37.226.144:1043]
>>
>>[skipped]
>>
>>>203.37.226.144-157 are of my ip#s and work for others?
>>
>>The sender uses 'ackers' as the parameter to HELO/EHLO and SIMS tries to
>>resolve that via DNS. Either configure that sender to use fully qualified
>>host name in the HELO/EHLO command, or add
>>
>>akers A 203.37.226.144
>>
>>into the Hosts file (TCP/IP settings) on the SIMS machine.
>
>so... they have a bad setting on their 'puter?

'Not good' settings I would say. The error above in SIMS logs would not prevent mail 
delivery.

But if the return path in the messages sent by the same person was the same as the 
HELO parameter (IOW, not qualified), then the message would be rejected - but you 
should see that in the SIMS logs.

>.. I mean: we are a micro isp and this person "thinks" that none of her
>emails have gone out in the last month (which I was told today).
>
>No, it is a support problem, so I will go back to the person and clarify.


Best regards,
Dmitry Akindinov

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