Technical Support, Stalker Labs,

Thus spoke Technical Support, Stalker Labs <[EMAIL PROTECTED]> on
Friday, 23 November 2001 at 8:17 PM +1000:

>>>>Can someone please tell me what these mean:
>>>>
>>>>2001-11-20
>>>>19:56:41 3 SMTP-758(akers) Failed to verify. Real address is
>>>>[203.37.226.144:1043]
>>>
>>>[skipped]
>>>
>>>>203.37.226.144-157 are of my ip#s and work for others?
>>>
>>>The sender uses 'ackers' as the parameter to HELO/EHLO and SIMS tries to
>>>resolve that via DNS. Either configure that sender to use fully qualified
>>>host name in the HELO/EHLO command, or add
>>>
>>>akers A 203.37.226.144
>>>
>>>into the Hosts file (TCP/IP settings) on the SIMS machine.
>>
>>so... they have a bad setting on their 'puter?
>
>'Not good' settings I would say. The error above in SIMS logs would not
>prevent mail delivery.
>
>But if the return path in the messages sent by the same person was the
>same as the HELO parameter (IOW, not qualified), then the message would
>be rejected - but you should see that in the SIMS logs.
>
>>.. I mean: we are a micro isp and this person "thinks" that none of her
>>emails have gone out in the last month (which I was told today).
>>
>>No, it is a support problem, so I will go back to the person and clarify.

Visited site. Installed Norton antivirus a month ago on thier w98 PC. I
turned off "check outgoing mail". Now it works.

Trick for young players? :)


hf,

Nick Quinn
Sunshine Beach Software in OZ


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