I have a client that I need to switch to a new email address and I'm wondering how to do it gracefully -- with no mail rejections.
I plan to set up a router entry routing the old address to the new account then simply rename the old account to the new. That way, there's no mail stuck in the old account -- since the client will get the old account's email the next time she logs in to the new account. The problem is that during that short time between when I create a router entry to the new account, and the time I rename the old account, there's a brief time when mail might come in for the old account and there is not yet a new account into which it should go. I'll risk a router error. Or will the mail bounce? Or end up in the queue? If I rename the account first, then I risk mail to the old account bouncing before I get the router entry made. I don't want to create an entirely new account since it could leave mail in the old account. I've thought of making the new account by copying the old account and renaming it, but I again risk mail coming into the old account between creation of the new account and before I get the router entry done. What's the most graceful way to make the transition to the new account name? Absent any really clever ideas from you folks, I'll probably open two separate browsers to SIMS admin and have both the rename and the router updates ready to go since I can then do the actions just seconds apart and minimize the chances or bouncing or routing errors. BTW, the reason we must switch this client to a new email account and phase out the old one is spam. She writes: "Also, I continue to receive 8-10 spam emails/day, most of which contain an 'opt-out' provision, most of which don't work. " <sigh> -- Internet Tools for Business -- <http://www.CyberSpaces.net/> E-commerce web hosting ############################################################# This message is sent to you because you are subscribed to the mailing list <[EMAIL PROTECTED]>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]>
