Talk about heavy handed blocking.

A few years ago, one of my users (I hosted his personal 
website as well as email for him), had a jokes list in his 
email client.

He sent a joke out to his list (using the from address from 
his usa.net acocunt, and sent it formhis work server, not my 
server) and one of the recipients had just recently moved and 
had not told everyone his new email address. The address the 
joke was sent to was some sort of public free internet access 
organization in Californina. Within hours after he sent this 
list out. I got an email accusing me of harbouring spammers 
and was informed that all of my servers were no blacklisted 
with this organization.

And sure enough, I could not email the contact people for that 
domain as all of my email was returned.

So I emailed this idiot that blacklisted me and asked him what 
possible reason he had to blacklist my servers as the email in 
question was:

1 - simply a text based, non adult joke
2 - didn't even come from my servers
3 - was sent to a personal friend of the sender (and I 
included the users full name and the email address it was sent 
to)

I also asked why he was reading his users private emails.

His reply was that it was obviously a spam email becuase the 
server the email was sent from was in Germany and the 
signature of the email inlcuded his personal website address 
which was registered to a US address. Therefore it was spam.

He also claimed that there never had been such an account on 
their servers - to which I offered to send him proof of 
previous emails between the parties showing headers to prove 
it was sent from his servers.

This went on for a couple of weeks and the asshole still 
refused to remove the block. We ended up having to track down 
the recipient and have him file a complaint to get the block 
removed.

All becuase some idiot decided the he knew what spam was. He 
also never even went to the website in the signature to see 
that it was only a personal website that wasn't selling 
anything and refused to believe that the email was sent from 
the ibm server in Germany becuase thatis where this guy lives! 
We even gave him this guys work email to prove (a german ibm 
address).

This is the worst I have ever seen for blacklisting someone. I 
should have later followed up with the people that actually 
ran the organization, but as I discovered they used mostly 
volunteers I figured it would be a lost cause.

Dale

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