Once again, replying to TWO items with one message... Wasn't it SIMS Discussions [EMAIL PROTECTED] who once said...
> >Date: Wed, 18 Sep 2002 10:59:47 -0600 >Subject: Re: Slightly OT: Network resources needed for dying mail >From: LuKreme <[EMAIL PROTECTED]> > > >On Wednesday, Sep 18, 2002, at 09:41 Canada/Mountain, NetHead wrote: >> Okay, to be more specific, we cannot make a connection to their mail >> server from behind our isp's router. > >Then you need to talk to your ISP. Do you have shell access? If so, >try doing a traceroute to the server. Also, check that your ISP's >resolved IP for the host name is correct. I have been talking to my ISP. I do not have any access to their router; it's a "black box" to me. I have done multiple traceroutes and shared the results with both my isp and the European isp. The traces indicate that I am reaching the mailserver just fine. Both isp's read the traceroutes as acceptable. As I said before, if I connect to my isp via a dial-up, I can connect to the mail server just fine; the dial-up connection uses my isp's DNS servers, so the name must be resolving fine. In my phone conversations with my isp's tech support, they indicate that they can find Legend's mail server just fine. >I had a person I could not send email too and it was because my ISP had >a old DNS record so the mail server IP was pointing into a void. > >Yes, this shouldnt happen, but sometimes it does. It's not that I can't FIND the mail server; heck, SIMS even indicates that it has FOUND the server... it just can't TALK to the server! It tries and tries and tries, and then gives up saying the connection is broken. If it were bad DNS data, wouldn't it come back and say it couldn't FIND the server? >> I felt this might not be the place because I've pretty well ruled out >> SIMS as being the problem. The problem seems to lie with the "foreign" >> isp (as best we can tell) > >I think it's YOUR ISP. But only a traceroute will tell for sure. I guess we just disagree on this. I keep trying to come back and blame my isp, but their argument is pretty sound. I can e-mail anyone else in the world, so it can't be the router. I can e-mail Legend via my isp's network, so long as I don't connect from my router. I think that somehow, Legend has a "block" on my ip or my ip range, but they've lost track of where it is. >> It is something about the specific path from our router to Legend's >> mail >> server. But neither our isp nor Legend can determine what the problem >> is. >> Heck, they both deny that there is a problem on there respective ends. > >until you can traceroute (and have your isp send you a traceroute >output from one of their machines) it's impossible to tell where the >problem lies. However, most likely it is your ISPs problem. I have not had my isp send me a traceroute... although I do believe that they verbally confirmed reaching the same point as I... I'll see if I can get them to send me one. >> Thanks, again, all. Sorry this is so looooonng (re: recent complaints >> about quoted material), but I didn't see any other way to communicate >> all >> of this. > >Nothing wrong with quoting a lot. It's leaving trailing quotes that >encompass several messages where no effort has been made to trim the >excess. Or when mutliple signatures and list headers are left in >place. THAT's when it's annoying. (or the guy who used to have 200 >blank lines as his signature....) Ok. >------------------------------ > >Date: Wed, 18 Sep 2002 10:46:23 -0700 >From: Global Homes Webmaster <[EMAIL PROTECTED]> >Subject: Re: Slightly OT: Network resources needed for dying mail > > >On 09/18/02 at 10:41, NetHead wrote: > >> On one final note, I got a phone call from another local SIM user who >> suggested that I set up a "routing" to use another mail server to pass >> the message to "pecandeluxe.co.uk". Either I'm too stupid to figure it >> out or the documentation for SIMS is lacking in this area. I tried a >> couple of the mail-exchangers that my isp has. >> >> I set up a routing in SIMS like this: >> "[EMAIL PROTECTED]" > >Try (this is from memory -- I'm too lazy this morning to look it up in the >docs to make sure I've got it right :-P ): > >pecandeluxe.co.uk = myispsmailexchanger.myisp.com.smtp OK, worth a shot. I've actually got a "relay" of sorts set up by using a DNS record that says, essentially, "pecandeluxe.co.uk MX 10 aniceSIMSuser.letmeusetheirmailserver.com". Talk about band-aids! But it does work. However, not to cast aspersions on anyone in this group, but I dislike the idea of my mail being passed through a server that belongs to someone with whom our company has no contractual relation. Maybe I'm just paranoid, but it does seem like a potential security hole. (no offense, Mark!) Anyway, I've left that route open for the time being. I'll be closing it this Friday, so I'll give your router entry a shot then. >You'll also want to make sure that your server can relay through your ISP's >server. This might be a band-aid work-around, but I'm sure you'd feel much >better if you could figure out why you can't connect to the >legend/pecandeluxe server directly in the first place. To that end, I'll >second the suggestion for running traceroutes between all of the relevant >locations. See notes about traceroutes above. >Here's another (probably silly) thought: double-check that the >IP address that your server looks up as the MX for pecandeluxe.co.uk is in >fact the correct address. Yeah, sometimes it's the obvious... but not this time. >Also, is there any reason why the pecandeluxe >server might refuse connections from your server's IP address (although >your telnet attempts are timing out rather than giving you a 'connection >refused' error, so that doesn't seem very likely)? That's what I'm trying to figure out. Neither isp has been very helpful. Legend assures me they are not blocking anything. My isp assures me that it cannot be the router. What's a man to do? I'll keep you all posted. ================================================ | Doug Starkey | | Network Administrator | | Pecan Deluxe Candy Company | | 2570 Lone Star Drive | | Dallas, TX 75212-6308 | | e-mail: [EMAIL PROTECTED] | | voice: 214-631-3669 Ext. 108 | | fax: 214-631-5833 | ================================================ ############################################################# This message is sent to you because you are subscribed to the mailing list <[EMAIL PROTECTED]>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]>
