On Thursday, Sep 19, 2002, at 15:00 Canada/Mountain, NetHead wrote: > I have been talking to my ISP. > I do not have any access to their router; it's a "black box" to me.
You don't need access to their router. You need access to a traceroute command on YOUR machine. If you don't have OS X or a PC then check version tracker for a traceroute util that will run in Mac OS. Run it *on your server* trying to connect to their server. If the connection stalls out on YOUR end you know its your end. If the connection stalls out on THEIR end, you know it's them. Also, do a port traceroute (instead of just traceing to 12.34.56.78 you trace to 12.34.56.78 port 25) if you can. Some traceroutes will do this, some wont. > I have done multiple traceroutes and shared the results with both my > isp > and the European isp. The traces indicate that I am reaching the > mailserver just fine. These are being run FROM YOUR MAIL SERVER? Or just from your ISP? > Both isp's read the traceroutes as acceptable. > As I said before, if I connect to my isp via a dial-up, I can connect > to > the mail server just fine; Right, that probably indicates that the problem is specific to your mailserver's IP address (or its IP Block if it's noticeably different from the dial-up). > the dial-up connection uses my isp's DNS servers, so the name must be > resolving fine. Are these the same DNS servers your Mailserver is using? > It's not that I can't FIND the mail server; heck, SIMS even indicates > that it has FOUND the server... it just can't TALK to the server! And SIMS is connecting to the correct IP address? >> I think it's YOUR ISP. But only a traceroute will tell for sure. > > I guess we just disagree on this. Not really. I'm not saying it _is_ your ISP. There's no way to know for sure, just usually in my experience it is the origination point that is the problem. Especially since they can contact you. That indicates it is less likely it's a block on their end. > I keep trying to come back and blame my > isp, but their argument is pretty sound. I can e-mail anyone else in > the > world, so it can't be the router. Of course it can. > I can e-mail Legend via my isp's network, so long as I don't connect > from my router. I think that somehow, Legend has a "block" on my ip or > my ip range, but they've lost track of where it is. Then legend couldn't connect to you either. ############################################################# This message is sent to you because you are subscribed to the mailing list <[EMAIL PROTECTED]>. To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> To switch to the INDEX mode, E-mail to <[EMAIL PROTECTED]> Send administrative queries to <[EMAIL PROTECTED]>
