Precisely. To be blunt, one would be "less than smart" to use either KPML or 
INFO for any interactive voice response application.

INFO doesn't route by default. You have to *hope* your softswitch, SBC, or 
other B2BUA in the way knows to relay the INFO. At least most of those elements 
knows to relay pub/sub.

Both KPML and INFO have the proxy latency penalty, making for a piss-poor user 
experience.  

While we're at it, let's transport voice in SIP ;-)

--
Sent from my wireless e-mail device. Sorry if terse.  We all need lemonade: see 
<http://www.standardstrack.com/ietf/lemonade> for what lemonade is.

----- Original Message -----
From: Francois Audet <[EMAIL PROTECTED]>
To: Hadriel Kaplan <[EMAIL PROTECTED]>; Brian Stucker <[EMAIL PROTECTED]>; Eric 
Burger
Cc: sip <[email protected]>
Sent: Mon Sep 10 13:08:58 2007
Subject: RE: [Sip] INFO

Ah.... Good point. Hadn't tought of that.

In any case, I'm not sure voicemail is the best example. Seems to me
you are more likely to use RFC 2833 for voicemail, since it's a 
media server. Furthermore, you'll for sure be dealing with people 
leaving voicemails that are NOT SIP users and would be going through
a generic PSTN-SIP gateway (which would do RFC 2833).

I'd think that KPML is more useful for features that don't terminate
media, like the Calling card example, or *gasp* invocation of feature 
codes, and where the end-user device is known to be a SIP phone.


> -----Original Message-----
> From: Hadriel Kaplan [mailto:[EMAIL PROTECTED] 
> Sent: Monday, September 10, 2007 12:42
> To: Audet, Francois (SC100:3055); Stucker, Brian 
> (RICH1:AR00); 'Eric Burger'
> Cc: 'sip'
> Subject: RE: [Sip] INFO
> 
> But most calls to a voicemail server DON'T actually use DTMF, 
> I've been told
> - since most calls to a vmail server are to leave messages.  
> Calls to retrieve voicemail do always use dtmf, but calls to 
> leave voicemail don't.
> However calls to leave voicemail usually have the optional 
> ability for the caller to send DTMF - for example pressing 
> "*" and then the passcode to retrieve voicemail, or "0" to 
> reach an attendant, or some button to cancel the recording, 
> etc.  Only a fraction of those calls actually end up with 
> someone pressing a dtmf button, but because you *could* press 
> dtmf, the vmail server would have to KPML subscribe for all calls.

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