inline:
Dean Willis wrote:
On Mar 30, 2009, at 2:25 PM, Uzelac, Adam wrote:
The need is IDENTITY first and foremost.
Is that signaling identity, or media identity, or both?
Is either useful alone?
I'm thinking that a lot of people are demanding signaling identity
without media identity, and haven't really thought about the
consequences of that decision because they grew up with a telephone
system that essentially lacks the distinction.
From an end user perspective, I would assert that the most important
thing is probably the media. If the callerID says, "this is bob", what
is important to the user, is that when I pick up the phone and start
talking, it will be Bob who hears me, and Bob that I hear.
Consider this litmus test:
If the signaling actually came from Mary (perhaps as a third party), but
the media goes/comes to/from Bob, who should appear on the caller ID? I
say - Bob.
-Jonathan R.
--
Jonathan D. Rosenberg, Ph.D. 111 Wood Avenue South
Cisco Fellow Iselin, NJ 08830
Cisco, Voice Technology Group
[email protected]
http://www.jdrosen.net PHONE: (408) 902-3084
http://www.cisco.com
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