Hello, http://track.sipfoundry.org/browse/XCF-3268
"From System > Servers > Services the Presence Server is shown as 'Running' >From a putty session command sipxproc -l is run and the PrescenceServer is shown as 'disabled' " It was found out that the status of the relevant services is correct in fact. The problem lies in the name mismatch. On Server --> Services screen, The underneath mapping is as following: "Presence" ---> sipxRlsService "ACD Agent Status" ---> sipxPresenceService (acd presence) While the mapping for internal process name from sipxproc is: "PresenceServer" ---> sipxPresenceService (acd presence) "ResourceListServer" ---> sipxRlsService Now you can easily tell where the problem is, "PresenceServer" means different thing in different context. I know we had a discussion on the name of services before. (http://thread.gmane.org/gmane.comp.voip.sipx.devel/14261/focus=14314) Since the names of the services shown on Server --> Services screen had been compiled in the dev list, I am not propose the services name changes, but I think we should rename the internal processname of "PresenceServer" to "ACDPresenceServer" to be consistent and avoid confusion. Objections? Thanks, Huijun
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