On Sat, 2009-03-07 at 16:25 +0530, Chaitra wrote:

> As discussed earlier the root cause of  XECS-1906 is ITSP cancels the 
> call on "No Answer" exactly after 30 seconds"  The same behavior can be 
> observed in the following scenario as well,
> Inbound call made using bandwidth.com terminates on user 601 in SCS.
> 601 does not have voicemail permission
> 
> In this case, if the call is not answered by user 601, then after 30 
> seconds the call gets disconnected on the PSTN phone, with the ITSP 
> (bandwidth.com) sending a CANCEL. (enclosed merged.xml)
> This issue is more general one (irrespective of call being forwarded or 
> not) and is seen when the inbound call is not answered for more than 30 
> seconds.
> 
> Please advice.

It might be a good idea for someone to contact Bandwidth.com and ask
them if that no-answer timeout can be made longer by some account
provisioning setting at their end.  That seems awfully short for a
business service.


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